Like Qlue

announced 5/17/2017 via BusinessWire

ServiceNow, will acquire Qlue

synopsis: ServiceNow, a cloud computing company, has agreed to acquire Qlue, an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: Qlue
Qlue is an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/2/2017 via Company Press Release

Covisian S.r.l., acquired Vivocha

synopsis: Vivocha has been acquired by Covisian Group, second largest Italian BPO. Vivocha provides an online customer interaction platform that enables businesses to seamlessly communicate with prospects and customers directly on the website, using any combination of VoIP, video, chat, callbacks and collaboration tools.
buyer: Covisian S.r.l.
Covisian, a group in the Business Process Outsourcing (BPO) market, was founded in January 2016 at the initiative of the Private Equity Fund Aksia, through the aggregation of two well-known companies in the sector: Contacta and Visiant. "
target: Vivocha
Vivocha provides an online customer interaction platform that enables businesses to seamlessly communicate with prospects and customers directly on the website, using any combination of VoIP, video, chat, callbacks and collaboration tools like assisted browsing and form and document sharing.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/9/2014 via Company Press Release

Pegasystems, Inc., will acquire Firefly

synopsis: Pegasystems Inc., the software company powering the digital enterprise with Better Business Software, announced it has entered into a definitive agreement to acquire Profeatable Corporation, the provider of Firefly co-browsing technology, based in Philadelphia, Pennsylvania.
buyer: Pegasystems, Inc. (PEGA:$995.46)
Pegasystems delivers business agility and empowers organizations to rapidly improve execution and seize new opportunities. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. "
target: Firefly
Firefly is an online cobrowsing tool for large and small customer support and sales support teams. It allows customers to start cobrowsing from their phones or tablet devices. The company was founded in 2012 is based in Philadelphia, Pennsylvania.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 9/17/2019 via BusinessWire

onQ merged with Jubi, Inc,

synopsis: onQ, a game-changing, digital communication and learning solution, has merged with Jubi, a change experience platform. The two companies have combined business operations to introduce a next-generation change experience platform that combines Jubi’s cloud-based employee engagement software with onQ’s employee listening solutions.
buyer: Jubi, Inc
Jubi is a next-generation cloud-based platform that engages employees in an ongoing process of progressive achievement. Jubi’s unique value proposition centers on the platform’s ability to drive validated behavioral and business outcomes, at large scale, for anybody of desired content. "
target: onQ
onQ is humanizing digital communications and learning, transforming static presentation media into dynamic, interactive experiences and engaging conversations. onQ's platform delivers actionable behavioral insights that facilitate improvements to content, communications, learning, and outcomes.
price ($mm)
rev ($mm)
EBITDA ($mm)
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closed 7/21/2021 via PR Newswire

LivePerson, Inc., acquired E-bot7

synopsis: LivePerson, Inc., a global leader in conversational AI, has acquired e-bot7, a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
buyer: LivePerson, Inc. (LPSN:$396.42)
LivePerson is a global leader in conversational AI. LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Their AI-powered conversational cloud makes it easy for consumers to ask questions and make purchases in the messaging channels they use every day. "
target: E-bot7
e-bot7 is a German conversational AI company. e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Their chatbot automates customer-facing conversations to help businesses improve customer experiences, increase sales, and reduce costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/15/2021 via BNC Analysis

LeadDesk Oy, acquired GetJenny

synopsis: LeadDesk, a European SaaS contact centre software vendor, has acquired GetJenny Ltd, a Finnish company specialized in automating customer service with AI. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
buyer: LeadDesk Oy (HLSE:LEADD:$16.30)
LeadDesk is a Finnish software company operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. "
target: GetJenny
GetJenny is a Finnish company specialized in automating customer service with artificial intelligence. GetJenny's JennyBot is a no-code chatbot that users can quickly teach and deploy. JennyBot solves customer inquiries automatically so companies can focus on more important tasks.
price ($mm)
$7.00
rev ($mm)
$2
EBITDA ($mm)
$0
EV / rev
4.2x
EV / EBITDA
21.1x
closed 5/20/2021 via PR Newswire

TeamSupport, acquired SnapEngage, LLC

synopsis: TeamSupport, a B2B customer support and success software company, has acquired SnapEngage, a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads and lower cost per interaction.
buyer: TeamSupport
TeamSupport is an award-winning customer support software company purpose built for B2B software and technology companies. TeamSupport provides a comprehensive suite of post-sale customer support and customer success solutions that enable teams to work together to solve customer issues. "
target: SnapEngage, LLC
SnapEngage is a leading enterprise chat software for customer support and customer success teams. SnapEngage helps B2B businesses to drive customer engagement. Their premier chat platform enables their clients to capture more leads, increase CSAT/NPS and lower cost per interaction.
price ($mm)
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EV / EBITDA
announced 5/12/2021 via Company Press Release

Appier, will acquire BotBonnie

synopsis: Appier announced the acquisition of BotBonnie, an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers.
buyer: Appier (TSE:4180:$81.82)
Appier is a technology company in Taiwan that provides artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Their AIXON platform uses machine learning and AI to turn data into insights to help businesses find and grow their target audience. "
target: BotBonnie
BotBonnie is an automated conversational engagement service company. BotBonnie uses a SaaS platform to create chatbots for companies with multiple online communication channels to strengthen online interaction with customers. Based in Taiwan, BotBonnie provides services for international brands.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/28/2021 via BNC Analysis

Lime Technologies AB, will acquire Userlike

synopsis: Lime Technologies AB, a Nordic provider of CRM solutions, will acquire Userlike UG, a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels.
buyer parent: Monterro
buyer: Lime Technologies AB (OM:LIME:$41.02)
Lime helps businesses all over the Nordics to become better at customer care. The company develops and sells digital products for ”Customer Relationship Management”, development and management of customer relationships. Lime was founded in 1990 and has 220 employees. "
target: Userlike
Userlike is a leading provider of customer messaging solutions in Germany. Userlike offers a SaaS-based live chat software solution that helps businesses to win and nurture customers across messaging channels. Their software offers solutions for website chat, chatbots, customer messaging, and more.
price ($mm)
$24*
rev ($mm)
$4
EBITDA ($mm)
EV / rev
6.9x
EV / EBITDA
announced 4/21/2021 via PR Newswire

Triller, Inc., will acquire Amplify.ai

synopsis: Triller, an AI-powered music video app, will acquire Amplify.ai, a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
buyer parent: Proxima Media
buyer: Triller, Inc.
Triller is an AI-powered music video app. Triller allows users to create professional-looking videos in a matter of seconds. The app provides over 100 video filters and makes it easy to create and share videos through various social media channels. "
target: Amplify.ai
Amplify.ai is a global leader in Conversational AI and brand amplification. Amplify.ai offers a comment moderation solution for Facebook and Instagram that delivers real-time comment analysis. They enable brands to engage customers in personalized conversations across the customer journey.
price ($mm)
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closed 3/31/2021 via BNC Analysis

MessageBird, acquired 24sessions

synopsis: MessageBird, the Dutch omnichannel cloud communications platform, has acquired 24sessions, a video-first customer engagement platform in the Netherlands. 24sessions enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
buyer: MessageBird
Amsterdam-based MessageBird connects companies to their customers on billions of devices through versatile and reliable communication APIs. MessageBird's SMS, Chat, and Voice APIs revolutionize company-customer interactions by making contact easier, more efficient, and more accessible. "
target: 24sessions
24sessions is a video-first customer engagement platform in the Netherlands. 24sessions helps businesses to personally connect with their customers via video. Their platform enables businesses to host secure video calls on their site and allows their customers to book or start an instant video call.
price ($mm)
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EV / EBITDA
closed 10/16/2020 via BNC Analysis

D1 Brazil, acquired Smarkio

synopsis: D1, a customer experience management platform in Brazil, has acquired Smarkio, a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
buyer: D1 Brazil
D1 is a customer experience management platform in Brazil. D1 allows companies to create documents, design journeys, and monitor the performance of their communications and customer engagement. Their platform helps brands to save money and focus on their most efficient communication channels. "
target: Smarkio
Smarkio is a multi-channel marketing automation software solution in Brazil and Portugal. Smarkio's cloud-based solution automates communication between brands and their consumers. Their platform uses AI and chatbots to help brands improve their customer service.
price ($mm)
$15
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/7/2020 via PR Newswire

Ruby Receptionists, acquired Pure Chat

synopsis: Ruby, the premier provider of live virtual receptionist and chat services for small businesses, is pleased to announce the acquisition of Pure Chat. Based in Scottsdale, Arizona, Pure Chat provides live self-chat software as well as an AI-powered chat technology called Artibot.
buyer parent: Updata Partners
buyer: Ruby Receptionists
Ruby® cultivates great relationships for more than 10,000 businesses and their customers. Their proprietary, leading-edge technology empowers live virtual receptionists to deliver personalized experiences while allowing business owners to spend more time serving customers and growing their business."
target: Pure Chat
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 7/29/2020 via PR Newswire

Zenvia Mobile e Serviços Digitais S.A., acquired Sirena

synopsis: Zenvia, a technology company that simplifies the relationship between companies and consumers, announces the acquisition of Sirena, a startup that offers communication solution for sales teams via WhatsApp. With the deal, the Brazilian company starts operating throughout Latin America, with offices in the USA, Argentina, Brazil and Mexico.
buyer: Zenvia Mobile e Serviços Digitais S.A.
Zenvia, driven by the purpose of Simplifying the World, enables 8,000 companies to simplify the experience of 200 million people through its Communication Platform. Zenvia's innovative technology allows it to adopt channels such as WhatsApp, SMS and Voice at any time during the customer's journey. "
target: Sirena
Sirena helps organizations to simplify communication via WhatsApp with their customers. Sirena's technology allows centralizing WhatsApp communication for sales teams, automating part of the consumer journey through bots, and broadcasting value notifications to the end customer.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
closed 6/24/2020 via PR Newswire

CloudEngage, acquired AnswerDash

synopsis: CloudEngage, the world's most intuitive web personalization platform, today announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time.
buyer: CloudEngage
CloudEngage provides the world's most intuitive personalization ecosystem at an industry-best price. CloudEngage helps organizations deliver unique and tailored experiences to their web visitors, significantly increasing conversion rates. "
target: AnswerDash
The AnswerDash AI-powered self-service support platform enables companies to deliver the right information in the right place at the right time, on websites, mobile apps or chat. AnswerDash integrates with the most popular knowledge bases and ticketing systems, including Freshdesk, and Salesforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/26/2020 via BNC Analysis

CM Telecom, will acquire CX Company

synopsis: CM.com, a global Conversational Commerce platform, will acquire CX Company, a Dutch cloud-based digital conversation platform designed to automatically engage customers in a personalized manner via virtual assistants, intelligent chatbots, and conversational artificial intelligence (AI).
buyer: CM Telecom (ENXTAM:CMCOM:$167.32)
Netherlands-based CM provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of consumers worldwide. CM is also a licensed Payment Service Provider, offering card payments, domestic payment methods, and integrated payment methods. "
target: CX Company
Netherlands-based CX Company is a European leader in Conversational AI, Virtual Assistant, and Chatbots. CX Company helps its clients with personalized and automated conversations that drive improved customer experience and increase self-service rates.
price ($mm)
$17
rev ($mm)
$7
EBITDA ($mm)
EV / rev
2.5x
EV / EBITDA
announced 3/19/2020 via Company Press Release

Sinch AB, will acquire Chatlayer bvba

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, will acquire Chatlayer BV. Founded in Antwerp in early 2018, ChatLayer.ai is a cloud-based software platform that lets businesses create multi-lingual chatbots and voicebots using Artificial Intelligence (AI) and Natural Language Understanding (NLU).
buyer: Sinch AB (OM:SINCH:$1,362.30)
Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. "
target: Chatlayer bvba
Founded in 2018, Chatlayer is a platform to build high-performing chat- and voicebots that work in 100+ languages. Its custom-built AI ensures superior Natural Language Understanding and provides business users with actionable insights and advice on how to improve bot performance.
price ($mm)
$7.81
rev ($mm)
$1
EBITDA ($mm)
EV / rev
8.6x
EV / EBITDA
closed 2/27/2020 via BNC Analysis

Freshworks Inc., acquired AnswerIQ

synopsis: Freshworks has acquired AnswerIQ, a Seattle-area that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the acquisition will complement its existing platform. AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
buyer: Freshworks Inc.
Freshworks provides customer engagement software, making it easy for customer support, sales and marketing professionals to communicate with customers. Freshworks offers a full suite of SaaS products that lets businesses share a 360-degree view of relevant customer information internally. "
target: AnswerIQ
AnsweriQ is an intelligent automation solution for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help customer service leaders automate information and process-based cases.
price ($mm)
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EBITDA ($mm)
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announced 1/28/2020 via BusinessWire

ServiceNow, will acquire Passage AI

synopsis: ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Passage AI
Passage AI is a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 12/11/2019 via BusinessWire

LiveVox, Inc., acquired Teckst

synopsis: LiveVox, the leading provider of customer service and digital engagement tools, announced the acquisition of privately-held Teckst, a leader in enterprise messaging, whose platform enables real-time interactions across all major and emerging messaging channels (e.g., SMS, WhatsApp, FB Messenger, and Viber).
buyer parent: Golden Gate Capital
buyer: LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, LiveVox enables fast deployment of contact center solutions from the cloud, offering customers full control to manage their day-to-day business requirements. "
target: Teckst
Founded in 2014, Teckst enables real-time, human-to-human text and mobile messaging between brands and their customers. The application integrates seamlessly with CRMs, allowing support agents and sales reps to respond directly to SMS and chat messages within their current workflow.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/17/2017 via BusinessWire

ServiceNow, will acquire Qlue

synopsis: ServiceNow, a cloud computing company, has agreed to acquire Qlue, an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: Qlue
Qlue is an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/12/2021 via BusinessWire

ServiceNow, will acquire Mapwize

synopsis: ServiceNow, the leading digital workflow company that makes work, work better for people, has signed an agreement to acquire Mapwize, an indoor-mapping and wayfinding company based in Lille, France.​
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Mapwize
Mapwize is an indoor mapping software platform: it is the perfect extension to traditional outdoor maps (like “Google Maps” for example). With Mapwize, users can visualize interior building floorplans with any device (Smartphone, Tablet, PC...).
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/5/2021 via Company Press Release

ServiceNow, will acquire Swarm64 AS

synopsis: ServiceNow is to acquire Swarm64, the developer of database acceleration software for PostgreSQL. It extends free, open source PostgreSQL with faster query and data loading performance. They are based in Berlin, Germany.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Swarm64 AS
Swarm64 is the developer of database acceleration software for PostgreSQL. It extends free, open source PostgreSQL with faster query and data loading performance. They are based in Berlin, Germany.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/11/2021 via Company Press Release

ServiceNow, will acquire LightStep

synopsis: ServiceNow, the leading digital workflow company that makes work, work better for people, is to acquire next‑generation observability leader Lightstep. Lightstep’s observability platform is the easiest way for developers and SREs (Site reliability engineering) to monitor health and respond to changes in cloud-native applications.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: LightStep
Lightstep’s observability platform is the easiest way for developers and SREs (Site reliability engineering) to monitor health and respond to changes in cloud-native applications.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/24/2021 via Company Press Release

ServiceNow, will acquire Intellibot

synopsis: ServiceNow, the leading digital workflow company making work, work better for people, has signed an agreement to acquire Intellibot, a robotic process automation (RPA) company based in Hyderabad, India.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Intellibot
Intellibot is a robotic process automation company based in India. With Intellibot, enterprises can now quickly adopt next-generation technologies such as AI/RPA, Chatbot, NLP, IoT, data extraction tools, and computer vision with key features like banking grade security, RBAC & multi-tenancy.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/30/2020 via BusinessWire

ServiceNow, will acquire Element AI

synopsis: ServiceNow announced it has signed an agreement to acquire Element AI, a leading artificial intelligence (AI) company with deep AI capabilities and some of the world’s brightest AI minds. Element AI launches and incubates advanced AI-First solutions in partnership with large corporations.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Element AI
Element AI is the platform that helps organizations embrace an AI-First world for today and tomorrow. Composed of a research lab uniquely connected to the world's best academic ecosystems, Element AI launches and incubates advanced AI-First solutions in partnership with large corporations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/22/2020 via BusinessWire

ServiceNow, will acquire Sweagle

synopsis: ServiceNow, the leading digital workflow company making work, work better for people, announced it has signed an agreement to acquire Sweagle, a Belgium-based agnostic platform and the only SaaS platform to intelligently validate, manage and secure configuration data.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Sweagle
Sweagle is an agnostic platform and the only SaaS platform to intelligently validate, manage and secure configuration data. With Sweagle, users can intelligently automate config data with machine learning that will put a stop to unknown data changes that impact quality, violations and up time.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/6/2020 via Company Press Release

ServiceNow, will acquire 4Facility

synopsis: ServiceNow signed an agreement to acquire the 4Facility assets of App4Mation, a ServiceNow application and implementation services partner. 4Facility makes it easy for employees to book meeting rooms, register visitors and request for catering/IT support in a single flow via Outlook or a mobile device.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target parent: App4Mation
target: 4Facility
4Facility makes it easy for employees to book meeting rooms, register visitors and request for catering/IT support in a single flow via Outlook or a mobile device. Battle no-shows with check-in expiration on BookNow, their meeting room booking system, freeing up valuable meeting space.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/28/2020 via BusinessWire

ServiceNow, will acquire Passage AI

synopsis: ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Passage AI
Passage AI is a Mountain View, Calif.-based natural language understanding and processing platform that can be used to create a deep conversational interface for any website or business. Customers can use this interface to get automated responses to their questions about products or service.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/22/2020 via BusinessWire

ServiceNow, will acquire Loom Systems

synopsis: ServiceNow, the leading digital workflow company making work, work better for people, announced it has signed an agreement to acquire Loom Systems, an AIOps company. Loom Systems’ patent-pending AIOps solution predicts and prevents problems in businesses undergoing a digital transformation or cloud migration.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Loom Systems
Loom Systems’ patent-pending AIOps solution predicts and prevents problems in businesses undergoing a digital transformation or cloud migration. Loom is the only solution that predicts IT issues before they impact customers, and enriches them with insights and resolutions in plain English.
price ($mm)
rev ($mm)
EBITDA ($mm)
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EV / EBITDA
announced 11/13/2019 via BNC Analysis

ServiceNow, will acquire Fairchild Resiliency Systems

synopsis: ServiceNow, the developer of a cloud‑based platform and solutions to deliver digital workflows, will acquire Fairchild Resiliency Systems, a business continuity platform provider and MSP (Managed IT Services Provider). Fairchild's business resiliency methodology focuses on Business Continuity, IT Disaster Recovery, and Managed Services.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow's cloud-based platform and solutions deliver digital experiences that help people do their best work. Their applications automate, predict, digitize, and optimize business processes and tasks, across IT, Customer Service, Security Operations, and Human Resources. "
target: Fairchild Resiliency Systems
Fairchild Resiliency Systems is a business continuity platform provider and MSP (Managed IT Services Provider). Fairchild's business resiliency methodology blends management consulting to focus on Business Continuity, IT Disaster Recovery, and Managed Services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/23/2019 via Company Press Release

ServiceNow, will acquire Attivio, Inc.

synopsis: ServiceNow, an American cloud computing company, has signed an agreement to acquire the cognitive search capabilities of Attivio, an AI-powered answers and insights platform company based in Boston, MA.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: Attivio, Inc.
Using AI technologies like Machine Learning, Natural Language Processing, and Text Analytics, Attivio helps companies increase call deflection, improve self-service success, and decrease mean time to resolution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/13/2019 via BusinessWire

ServiceNow, will acquire Appsee

synopsis: ServiceNow announced it has signed an agreement to acquire the in-app mobile analytics platform and R&D talent of Appsee, an Israel and New York based application analytics platform company. Appsee helps app developers understand their mobile app users.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: Appsee
Appsee helps app developers understand their mobile app users. Appsee is a simple and powerful visual in-app analytics platform that enables app developers to measure, understand and improve the user experience within their mobile apps. They are based in New York and Israel.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/10/2018 via BusinessWire

ServiceNow, will acquire FriendlyData

synopsis: ServiceNow, a cloud computing company, has agreed to acquire the technology of FriendlyData, which makes it easy for non-technical users to ask quantitative questions in plain English and get fast results through direct answers or data visualizations.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: FriendlyData
FriendlyData helps enterprises make corporate data accessible to business people by providing a natural language search interface to databases. FriendlyData, Inc. is the San Francisco based enterprise software company backed by 500 Startups and other Silicon Valley investors.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/3/2018 via BusinessWire

ServiceNow, will acquire Parlo

synopsis: ServiceNow, a provider of automation applications for enterprises, announced it has agreed to acquire Parlo, an artificial intelligence and natural language understanding workforce solution. Parlo’s algorithms make interacting with machines more conversational, which makes getting work done faster, easier and more enjoyable.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow makes work better across the enterprise. Their applications automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers. "
target: Parlo
Parlo is an AI and natural language understanding workforce solution. Parlo’s algorithms make interacting with machines more conversational, which makes getting work done faster and easier. Their technology helps machines make sense of human speech, allowing employees to use systems naturally.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/25/2018 via Company Press Release

ServiceNow, will acquire VendorHawk Inc.

synopsis: ServiceNow announced it has agreed to acquire Seattle‑based VendorHawk, a leader in Software‑as‑a‑Service (SaaS) management. VendorHawk's cloud solution helps customers discover, rationalize and optimize SaaS subscriptions across their organization.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow provides applications that automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers while transforming enterprises. "
target: VendorHawk Inc.
VendorHawk is a SaaS Vendor Management Platform that helps enterprises manage and optimize the cloud apps that are used to run their business. They primarily help IT, Finance and Procurement leaders gain visibility into their app utilization and provide insights on spending and optimization efforts.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/25/2017 via AP - Associated Press

ServiceNow, acquired SkyGiraffe

synopsis: ServiceNow, Inc., a company that enables service management for every department in the enterprise including IT, human resources, facilities, field service and more, announced it has acquired SkyGiraffe, an enterprise-grade mobility platform that simplifies how companies interact with their corporate systems.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: SkyGiraffe
SkyGiraffe is an enterprise-grade mobility platform that simplifies how companies interact with their corporate systems. Their end-to-end platform opens up access to critical business workflows.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2017 via BNC Analysis

ServiceNow, acquired Telepathy

synopsis: ServiceNow acquired Telepathy, a design firm in San Diego that has worked with software providers such as Quip and New Relic, with the aim of bolstering its user interface and experience knowhow. Telepathy is an experience strategy and UX design firm.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: Telepathy
Telepathy is an experience strategy and UX design firm. They help companies define new visions, enable new ideas, and create product and service experiences that are grounded in serving the needs of their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/17/2017 via BusinessWire

ServiceNow, will acquire Qlue

synopsis: ServiceNow, a cloud computing company, has agreed to acquire Qlue, an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: Qlue
Qlue is an enterprise SaaS platform that allows leading brands to deliver a broad-reaching messaging-based customer engagement channel that is innovative, personalized and conversational.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/18/2017 via BusinessWire

ServiceNow, will acquire DxContinuum, Inc

synopsis: ServiceNow, the enterprise cloud company, announced it has agreed to acquire DxContinuum in an all-cash transaction. The pioneer in intelligent automation, ServiceNow can further increase productivity for its customers by applying machine-learning capabilities and data models developed by DxContinuum.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: DxContinuum, Inc
DxContinuum is a leader in the field of predictive analytics for sales teams, focused on bringing a highly intuitive and usable solution to sales organizations to help them produce far more accurate forecasts, dramatically boost productivity, and more.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/1/2016 via BusinessWire

ServiceNow, will acquire BrightPoint Security

synopsis: ServiceNow, the enterprise cloud company, announced it has agreed to acquire BrightPoint Security. BrightPoint Security provides a Threat Intelligence Platform that automates the process of collecting, analyzing, correlating and securely sharing structured and unstructured machine-readable information on current and emerging cyber threats.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. They deliver a ‘lights-out, light-speed’ experience through their enterprise cloud – built to manage everything as a service. "
target: BrightPoint Security
BrightPoint Security provides a Threat Intelligence Platform that automates the process of collecting, analyzing, correlating and securely sharing structured and unstructured machine-readable information on current and emerging cyber threats.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/9/2021 via BusinessWire

Carlyle Group, acquired 1E Consulting

synopsis: The Carlyle Group, a global investment firm, has acquired a majority stake in 1E, a leader in Unified eXperience Management (UXM). 1E helps IT deliver an unparalleled employee experience. Their Tachyon platform consolidates digital experience analytics, IT automation, asset intelligence and unified endpoint management into a single platform.
buyer: Carlyle Group (CG:$6,117.50)
Carlyle is a global investment firm with deep industry expertise that deploys private capital across three business segments: Global Private Equity, Global Credit, and Investment Solutions. Carlyle’s purpose is to invest wisely and create value on behalf of its investors and portfolio companies. "
target: 1E Consulting
1E is a leader in Unified eXperience Management (UXM). 1E helps IT deliver an unparalleled employee experience. Their Tachyon platform consolidates and integrates digital experience analytics, IT automation, asset intelligence and unified endpoint management into a single platform.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/2/2018 via BusinessWire

Prometheus Group, acquired Solufy

synopsis: Prometheus Group, an industry leading provider of easy-to-use purpose-built software to heavy asset operators for optimizing plant maintenance operations, announced the acquisition of Solufy, an Ottawa-based provider of the most comprehensive suite of planning and scheduling applications for IBM’s Maximo EAM system.
buyer parent: Francisco Partners Management LLC
buyer: Prometheus Group
Prometheus Group is a leading global provider of comprehensive and intuitive plant maintenance operations and optimization software, with a broad platform of solutions addressing the unique idiosyncrasies and requirements of heavy asset operators. "
target: Solufy
Solufy is an Ottawa-based software company that has successfully developed and commercialized a solution for enhancing and simplifying planning, scheduling and data management in IBM’s complex enterprise asset management (EAM) solution Maximo.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/25/2018 via Company Press Release

ServiceNow, will acquire VendorHawk Inc.

synopsis: ServiceNow announced it has agreed to acquire Seattle‑based VendorHawk, a leader in Software‑as‑a‑Service (SaaS) management. VendorHawk's cloud solution helps customers discover, rationalize and optimize SaaS subscriptions across their organization.
buyer: ServiceNow (NYSE:NOW:$5,171.48)
ServiceNow provides applications that automate, predict, digitize and optimize business processes and tasks, across IT, customer service, security operations and HR service delivery, creating a better experience for employees and customers while transforming enterprises. "
target: VendorHawk Inc.
VendorHawk is a SaaS Vendor Management Platform that helps enterprises manage and optimize the cloud apps that are used to run their business. They primarily help IT, Finance and Procurement leaders gain visibility into their app utilization and provide insights on spending and optimization efforts.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 10/11/2017 via PE Hub

Vista Equity Partners, will acquire JAMF

synopsis: Jamf, the leader in Apple device management, announced that it has entered into a definitive agreement to receive a majority investment by Vista Equity Partners. Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education and government organizations
buyer: Vista Equity Partners
Vista Equity Partners invests in software, data and technology-enabled organizations led by world-class management teams with long-term perspective. Vista is a value-added investor, contributing professional expertise and multi-level support towards companies’ realizing their full potential. "
target: JAMF (JAMF:$290.23)
Since 2002, Jamf has been focused on helping organizations succeed with Apple. Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education and government organizations via its Jamf Pro and Jamf Now solutions.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/1/2016 via Market Wire

ALA Services LLC, acquired Adaptive Computing

synopsis: ALA Services LLC, the investment entity of software industry magnate Arthur L. Allen, announced that it acquired Adaptive Computing Enterprises, Inc. Adaptive Computing provides Workload and Resource Management software that orchestrates, manages and optimizes complex IT environments to meet Mission-Critical Business Challenges.
buyer: ALA Services LLC
ALA Services LLC (ALA) is the investment entity of Arthur L. Allen, founder and former CEO of ASG Software Solutions, Inc. ALA is actively negotiating M&A opportunities in the software technology space with the objective of growing an enterprise software company with revenues of >$500 million. "
target: Adaptive Computing
Adaptive Computing powers many of the world’s largest private/hybrid cloud and technical computing environments with its Moab optimization and scheduling software. It enables large enterprises to perform simulations and analyze Big Data faster, more accurately, and most cost effectively.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/8/2015 via Market Wire

HelpSystems, LLC, acquired Halcyon Software, Inc.

synopsis: HelpSystems, a leading provider of systems management, business intelligence, and security solutions, announced the acquisition of Halcyon Software. Halcyon Software provides multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes.
buyer parent: Summit Partners
buyer: HelpSystems, LLC
HelpSystems, LLC is a leading provider of systems and network management, business intelligence, and security and compliance solutions. HelpSystems software reduces data center costs by improving operational control and delivery of IT services. "
target: Halcyon Software, Inc.
Halcyon Software provides multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 9/10/2014 via PR Newswire

Autotask Corporation, will acquire CentraStage

synopsis: Autotask Corporation, the world's leading provider of hosted IT business management technology, has agreed to acquire CentraStage, an award-winning company specializing in cloud-based remote monitoring and management (RMM) solutions. The acquisition will enable the combined customer base to solve IT problems more efficiently.
buyer parent: Vista Equity Partners
buyer: Autotask Corporation
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. Autotask is headquartered in New York. "
target: CentraStage
Founded in 2008, CentraStage is a SaaS solution for the management of endpoints on any connected device, including servers, desktops, laptops, tablets and phones. Customers in a variety of industries including healthcare, education and public sector use the CentraStage solution.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2012 via BusinessWire

ASG Software Solutions, acquired NTR Global

synopsis: ASG Software Solutions, a recognized innovator in enterprise IT software solutions based in Naples, Florida, announced that it has acquired NTRglobal, a specialist in cloud-based help desk and ITSM delivery systems for the enterprise. Companies worldwide rely on NTRglobal’s modular help desk and ITSM solutions to remotely support their customers.
buyer: ASG Software Solutions
ASG Software Solutions (ASG) is recognized innovator in enterprise IT software solutions. They create and deploy unique software solutions that reduce cost, mitigate risk and improve service delivery throughout the IT lifecycle. "
target: NTR Global
Millions of users worldwide rely on NTRglobal’s modular, cloud-based help desk and ITSM solutions. The NTR Cloud integrates seamlessly with MSPs, enterprise help desks and software partners to deliver global IT management, automation, remote access and support services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/15/2012 via BusinessWire

Silverback Enterprise Group, Inc., acquired PowerSteering Inc.

synopsis: Silverback Enterprise Group, which acquires and builds industry-leading enterprise software companies, announced the acquisition of PowerSteering Software, Inc., the leading provider of cloud-based enterprise project and portfolio management (PPM) software.
buyer parent: Austin Ventures, L.P.
buyer: Silverback Enterprise Group, Inc.
Silverback Enterprise Group (formerly known as Silverback Acquisitions) acquires, optimizes and builds industry-leading software companies that provide mission-critical software products to enterprise customers. "
target: PowerSteering Inc. (UPLD:$297.71)
PowerSteering Software is the leader in business-driven project & portfolio management (PPM) solutions for managing Performance Improvement, IT Governance, New Product Development, and other Business PMO initiatives.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/30/2012 via BusinessWire

BMC Software, Inc., will acquire Numara Software, Inc.

synopsis: BMC Software, the recognized leader in Business Service Management, announced that it has entered into a definitive agreement to acquire Numara Software, a leading global provider of integrated IT management solutions for the mid-market. This strategic acquisition will further accelerate the growth of BMC’s SaaS business.
buyer: BMC Software, Inc. (BMC:$2,172.00)
Recognized as the leader in Business Service Management, BMC Software, Inc. offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. "
target parent: TA Associates
target: Numara Software, Inc.
Founded in 1991, Numara Software Inc. is a leading provider of integrated IT management solutions for all types of customers worldwide. These solutions include Desktop Management, PC Lifecycle Management, Security & Compliance, Help Desk and Service Desk.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/24/2010 via BusinessWire

Citrix Online, LLC, acquired Paglo Labs Inc.

synopsis: Desktop management and virtualization software company Citrix has purchased IT-asset-monitoring service provider Paglo for an undisclosed amount.
buyer parent: Citrix Systems, Inc.
buyer: Citrix Online, LLC
Citrix Online is a fast-growing division of Citrix Systems, Inc. Customers use Citrix Online's remote-connectivity tools to save time, get more done and connect to others around the world. "
target: Paglo Labs Inc.
Paglo Labs, Inc. operates as a search engine company for information technology (IT). IT search helps organizations better understand and manage their technology and answer virtually any security, operations, or networking question.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/17/2019 via PR Newswire

Apptio, will acquire Cloudability

synopsis: Apptio, Inc., software that fuels digital transformation, has signed a definitive agreement to acquire Cloudability, Inc., the market leader in multi-cloud financial management and Financial Operations. Cloudability leverages data science, machine learning and automation to improve the unit economics and business agility of the cloud.
buyer: Apptio (NasdaqGM:APTI:$224.71)
Apptio fuels digital business transformation. Apptio’s software uses machine learning to translate technology costs across the entire IT portfolio (including on-premises systems, vendors, projects, and cloud systems) into a holistic, business-centric view. "
target: Cloudability
Cloudability is the pioneer and leader of the emerging Finance Operations market. Cloudability's cloud financial management platform is built to help IT, Finance and business teams make timely decisions about cloud usage and master the unit economics of cloud.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 11/12/2018 via Reuters

Vista Equity Partners, will acquire Apptio

synopsis: Vista Equity Partners, a private equity firm, is to acquire Apptio, the business management system of record for hybrid IT. They transform the way IT runs its business and makes decisions. With their cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud.
buyer: Vista Equity Partners
Vista Equity Partners, a U.S.-based investment firm with more than $31 billion in cumulative capital commitments, currently invests in software, data and technology-enabled organizations led by world-class management teams with long-term perspective. "
target: Apptio (NasdaqGM:APTI:$224.71)
Apptio is the business management system of record for hybrid IT. They transform the way IT runs its business and makes decisions. With their cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud.
price ($mm)[EV]
$1,987 [$1,841]
rev ($mm)
$225
EBITDA ($mm)
EV / rev
8.8x
EV / EBITDA
closed 2/2/2018 via PR Newswire

Apptio, acquired Digital Fuel Technologies, Inc.

synopsis: Apptio, Inc., the business management system of record for hybrid IT, announced it has completed the acquisition of Digital Fuel SV, LLC, a provider of IT business management (ITBM) tools. Digital Fuel's ITBM software is designed to help IT leaders deliver more business value from every dollar spent on IT.
buyer: Apptio (NasdaqGM:APTI:$224.71)
Apptio is the business management system of record for hybrid IT. They transform the way IT runs its business and makes decisions. With their cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud. "
target parent: Skyview Capital LLC
target: Digital Fuel Technologies, Inc.
Digital Fuel develops software solutions that help organizations deliver more business value from every dollar spent on IT. They provide the only solution where IT leaders plan, manage and optimize the cost, quality and business value of IT service investments in one single system of record.
price ($mm)
$43
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 1/17/2014 via PR Web

IBM, will acquire Fiberlink Communications Corp

synopsis: IBM announced a definitive agreement to acquire Fiberlink Communications, a mobile management and security company. With Fiberlink's MaaS360 cloud-based offerings, IBM will expand its bring your own device (BYOD) capabilities to deliver a complete mobile management and security solution through IBM MobileFirst.
buyer: IBM (IBM:$73,779.00)
IBM is the world's largest information technology company. Drawing on resources from across IBM and key IBM Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of on demand business. "
target: Fiberlink Communications Corp
Fiberlink's MaaS360 empowers companies with mobility through a 360-degree view of enterprise device management, giving users the flexibility to work anywhere, and IT the tools to secure, monitor and maintain their mobile assets.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/7/2011 via BusinessWire

BMC Software, Inc., acquired Aeroprise

synopsis: BMC Software announced the acquisition of Aeroprise, the provider of the world's most widely deployed mobility solution for the BMC Remedy IT Service Management Suite. BMC Mobility for IT Service Management is a pre-configured, easy-to-use solution that is optimized for the mobile worker.
buyer: BMC Software, Inc. (BMC:$2,172.00)
Recognized as the leader in Business Service Management, BMC Software, Inc. offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. "
target: Aeroprise
The Aeroprise solution boosts productivity of IT service support professionals, reduces IT support costs and improves customer service. It helps enterprises and public sector organizations provide rapid access to IT service management functionality at any time and from anywhere.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/18/2015 via Company Press Release

Snow Software, acquired The Institution

synopsis: Snow Software, the global leader in Software Asset Management technologies announced the full acquisition of The Institution, a Mobile Device Management technology developer. The Institution’s ‘Revival’ MDM solution enables organizations to manage the full lifecycle of smartphones and tablets across the iOS, Android and Windows platforms.
buyer: Snow Software
Snow Software provides Software Asset Management solutions designed to ensure that the billions spent every year on enterprise software is money well spent – ensuring organizations have the appropriate licenses for the software they use – not too many, not too few. "
target: The Institution
The Institution is a provider of Mobile Device Management (MDM) Solutions, situated in Sweden, with Headquarters in Stockholm and an office in Gothenburg. Since it was founded in 2006 The Institution has established itself as the number one MDM player in the Nordics.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/28/2014 via BusinessWire

Software AG, acquired metaquark

synopsis: Software AG, the global leader in Business Process Excellence, announced the acquisiton of metaquark. metaquark’s solution enables the management of mobile users, devices, and security profiles in a single location, simplifying the process of distributing new apps and updates.
buyer: Software AG (XTRA:SOW:$993.05)
Software AG helps organizations achieve their business objectives faster. The company's big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. "
target: metaquark
metaquark provides technologies that enable developers and enterprises to manage cross-platform mobile development environments. Its solution enables the management of mobile users, devices, and security profiles in a single location, simplifying the process of distributing new apps and updates.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/16/2013 via Market Wire

Kaseya International Limited, acquired Rover Apps, LLC

synopsis: Kaseya, a leading provider of IT service management software, announced that it has completed the purchase of Rover Apps, LLC, a provider of innovative cloud solutions that enable users to securely work with enterprise resources using their personal devices without giving up complete control of the device to the enterprise.
buyer: Kaseya International Limited
Kaseya is the leading global provider of IT Systems Management software. Kaseya solutions empower everyone from individual consumers to large corporations and IT service providers to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. "
target: Rover Apps, LLC
Rover Apps securely extends multiple enterprise data sources to mobile users' smartphones and tablets. Rover offers security, real-time integration between mobile devices and back-end systems, alignment with current workflows and ease of deployment within a scalable, centrally managed architecture.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/18/2011 via Market Wire

Numara Software, Inc., acquired Fromdistance

synopsis: Numara Software, Inc., a global leader in service management and PC lifecycle management solutions for IT professionals, announced that it has acquired mobile device management leader Fromdistance, enabling Numara to provide customers with solutions to manage and secure mobile devices across all of the major mobile operating systems.
buyer parent: TA Associates
buyer: Numara Software, Inc.
Founded in 1991, Numara Software Inc. is a leading provider of integrated IT management solutions for all types of customers worldwide. These solutions include Desktop Management, PC Lifecycle Management, Security & Compliance, Help Desk and Service Desk. "
target: Fromdistance
Fromdistance is a software company, specialized in device management and sophisticated mobile applications for business use. The company’s operations are performed at an international level and it has expanded rapidly its business globally though trusted partners and resellers.
price ($mm)
rev ($mm)
$1
EBITDA ($mm)
EV / rev
0.0x
EV / EBITDA

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$650.44
EBITDA ($mm)
($114.94)
EBIT ($mm)
($144.43)
Net Income ($mm)
Employees
0
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Ticker: UCNN
 
 
 
 
 
 
 
 
UCN
UCN
UCN is the leading provider of all-in-one, off-premises contact handling services that improve the customer contact experience and the productivity of those handling the contacts.
year
2006
rev ($mm)
$82.80
EBITDA ($mm)
$0.99
EBIT ($mm)
($7.50)
Net Income ($mm)
Employees
181
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Ticker: XTRA:SJJ
 
 
 
 
 
 
 
 
Serviceware SE
Serviceware SE
Serviceware provides software solutions for digitising and automating service processes. Their Enterprise Service Management (ESM) platform comprises the proprietary software solutions helpLine (service management), anafee (financial management) and Careware (field and customer service management).
year
2019
rev ($mm)
$66.51
EBITDA ($mm)
$5.29
EBIT ($mm)
$4.79
Net Income ($mm)
Employees
378
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Ticker: egan
 
 
 
 
 
 
 
 
eGain Communications
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world.
year
2014
rev ($mm)
$59.34
EBITDA ($mm)
$0.36
EBIT ($mm)
($1.50)
Net Income ($mm)
Employees
550
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Ticker: ELOY
 
 
 
 
 
 
 
 
eLoyalty Corporation
eLoyalty Corporation
eLoyalty is a Customer Interaction Consulting and Managed Services company which has been designing and implementing large-scale Customer Interaction Solutions since 1990, and serves many of the leading companies in health care, financial services, utilities and pharmaceuticals.
year
2010
rev ($mm)
$88.10
EBITDA ($mm)
($8.10)
EBIT ($mm)
($12.32)
Net Income ($mm)
Employees
431
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Ticker: MEDG
 
 
 
 
 
 
 
 
MediaNet Group Technologies, Inc.
MediaNet Group Technologies, Inc., through its BSP Rewards division, has developed the largest online mall and affinity program platform. BSP builds, brands, customizes proprietary loyalty/rewards/mall programs for clients and organizations.
year
2009
rev ($mm)
$1.72
EBITDA ($mm)
($0.94)
EBIT ($mm)
($0.94)
Net Income ($mm)
Employees
10
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Ticker: OTCPK:FLCX
 
 
 
 
 
 
 
 
flooidCX, Corp.
flooidCX, Corp.
Canada based flooidCX is a customer care solutions company that helps bridge the customer care & feedback gap between companies and consumers. flooidCX's proprietary suite of solutions assist businesses to listen, learn and reach out to consumers at the right time.
year
2018
rev ($mm)
EBITDA ($mm)
($3.05)
EBIT ($mm)
($3.06)
Net Income ($mm)
Employees
2
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Ticker: NZSE:PX1
 
 
 
 
 
 
 
 
Plexure Group Limited
Plexure Group Limited
Plexure is a global mobile engagement company helping brands create sticky and more profitable relationships with consumers throughout the consumer journey. Plexure enables the delivery of deeply personalized compelling offers to customers through mobile channels.
year
2021
rev ($mm)
$20.26
EBITDA ($mm)
($5.02)
EBIT ($mm)
($5.19)
Net Income ($mm)
Employees
150
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Ticker: ASX:MBM
 
 
 
 
 
 
 
 
Mobecom Limited
Mobecom Limited
Mobecom is an enterprise customer experience management platform with a focus on the loyalty and rewards industry. The company's core Mosaic software helps businesses across a range of industries customer, operate and manage their own loyalty programs.
year
2020
rev ($mm)
$2.14
EBITDA ($mm)
($4.48)
EBIT ($mm)
($4.58)
Net Income ($mm)
$1.29
Employees
0
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Ticker: OTCPK:FPOT
 
 
 
 
 
 
 
 
Mobi724 Solutions Inc
Mobi724 Solutions Inc
Mobi724, a global Fintech company, offers a fully integrated suite of multiple Card-Linked Offers and Rewards, Digital Marketing and Business Intelligence and Payment Solutions, which work with any payment card, on any mobile device and at any Point of Sale.
year
2018
rev ($mm)
$1.91
EBITDA ($mm)
($3.43)
EBIT ($mm)
($4.09)
Net Income ($mm)
Employees
37
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Ticker: NYSE:NOW
 
 
 
 
 
 
 
 
ServiceNow
ServiceNow
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before.
year
2021
rev ($mm)
$5,171.48
EBITDA ($mm)
$633.24
EBIT ($mm)
$234.86
Net Income ($mm)
$170.50
Employees
13096
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Ticker: UPLD
 
 
 
 
 
 
 
 
Upland Software
Upland Software
Upland Software is a leading provider of cloud-based Enterprise Work Management software. Their applications enables users to manage their projects, professional workforce and IT investments, automate document-intensive business processes and engage with their customers, prospects and community.
year
2021
rev ($mm)
$297.71
EBITDA ($mm)
$43.38
EBIT ($mm)
($4.51)
Net Income ($mm)
Employees
810
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Ticker: DDOG
 
 
 
 
 
 
 
 
Datadog, Inc.
Datadog, Inc.
Datadog is the monitoring and security platform for cloud applications. Its SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of its customers’ entire technology stack.
year
2020
rev ($mm)
$603.47
EBITDA ($mm)
$0.73
EBIT ($mm)
($13.77)
Net Income ($mm)
Employees
1403
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Ticker: KOSDAQ:A263860
 
 
 
 
 
 
 
 
Genians, Inc.
Genians, Inc.
Genians, Inc. is a South Korean-based provider of Network Access Control (NAC) solutions. Their flagship product, Genian NAC, helps businesses maintain smart visiblity and control of all of their IT assets and ensures the highest level of security compliance by using cloud technology.
year
2018
rev ($mm)
$18.19
EBITDA ($mm)
$2.74
EBIT ($mm)
$2.43
Net Income ($mm)
$2.21
Employees
0
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Ticker: OTCPK:APPO
 
 
 
 
 
 
 
 
AlphaPoint Technology, Inc.
AlphaPoint Technology, Inc.
AlphaPoint Technology is a technology holding and service company established in 2009. Its mission is to pursue suitable acquisitions for its portfolio by identifying companies requiring assistance in their next phases of growth.
year
2017
rev ($mm)
$0.00
EBITDA ($mm)
EBIT ($mm)
($0.48)
Net Income ($mm)
Employees
25
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Ticker: IDIB
 
 
 
 
 
 
 
 
IDI Global, Inc.
Provides software application services for Web-based Internet applications. Provides infrastructure technologies and services aimed at the small business, home office market and large companies. Its software application tools allow users to easily build e-commerce enabled websites. Internet Develop
year
2007
rev ($mm)
EBITDA ($mm)
($1.36)
EBIT ($mm)
($1.39)
Net Income ($mm)
Employees
121
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Ticker: IS
 
 
 
 
 
 
 
 
ironSource
ironSource
Israel-based ironSource is a leading business platform for the App Economy. App developers use ironSource's platform to turn their apps into successful, scalable businesses, leveraging a comprehensive set of software solutions which help them grow and engage users, monetize content, and more.
year
2021
rev ($mm)
$451.10
EBITDA ($mm)
$91.45
EBIT ($mm)
$78.45
Net Income ($mm)
$69.15
Employees
898
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Ticker: ASX:PRO
 
 
 
 
 
 
 
 
Prophecy International
Prophecy International
Prophecy International Holdings Limited is an Australian company that has been growing its eMite and Snare lines of business. Snare is a comprehensive set of event monitoring and analysis tools. eMite is a service intelligence platform delivering personalised, dashboards for IT service management.
year
2016
rev ($mm)
$9.75
EBITDA ($mm)
$2.23
EBIT ($mm)
$1.39
Net Income ($mm)
$0.59
Employees
24
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