Like AddStructure

closed 2/23/2018 via GlobeNewswire

Bazaarvoice, Inc., acquired AddStructure

synopsis: Bazaarvoice, Inc., a leading provider of consumer-generated content (CGC), advertising, and personalization solutions, has acquired AddStructure, a provider of state-of-the-art search and discovery applications for e-commerce companies.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: AddStructure
AddStructure provides state-of-the-art search and discovery applications for e-commerce companies. Applications of the technology range from review summarization to a complete conversational commerce system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/25/2019 via BNC Analysis

Haptik Infotech Pvt Ltd, acquired Buzzo.ai

synopsis: Haptik, a subsidiary of Reliance Industries, has acquired Mumbai-based conversational commerce start-up Buzzo.ai. Founded in 2016 by Anand Ramachandran and Vivek Arya, Buzzo.ai is a platform to create an expert advisor-like conversational shopping experience in any retail or e-commerce domains.
buyer parent: Reliance Industries Limited
buyer: Haptik Infotech Pvt Ltd
Aakrit Vaish and Swapan Rajdev founded Haptik in 2013, as a chat based virtual concierge mobile application. Haptik is one of the world's largest conversational AI platforms. It has processed more than 2 billion interactions till date, with a client list that includes Samsung, Coca-Cola, and more. "
target: Buzzo.ai
Founded in 2016 by Anand Ramachandran and Vivek Arya, Buzzo.ai is a platform to create an expert advisor-like conversational shopping experience in any retail or e-commerce domains.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2019 via BNC Analysis

Square, Inc., acquired Eloquent Labs Inc

synopsis: Square, a company that creates tools that help sellers of all sizes start, run, and grow their businesses, has acquired conversational artificial intelligence startup Eloquent Labs to help its merchants improve customer service.
buyer: Square, Inc. (NYSE:SQ:$13,173.74)
Square creates tools that help sellers of all sizes start, run, and grow their businesses. Square's point-of-sale service offers tools for every part of running a business, from accepting credit cards and tracking inventory, to real-time analytics and invoicing. "
target: Eloquent Labs Inc
Eloquent Labs brings cutting edge conversational artificial intelligence to enterprises. They replace live chat customer support agents, specifically targeted at eCommerce companies, with fully autonomously AI agents that can hold natural and conversational dialogs with customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/26/2018 via BNC Analysis

Ocom B.V., acquired SynEdge Luxembourg S.A.

synopsis: Ocom, the leading Internet service provider in Europe, has announced the acquisition of a majority stake in SynEdge, a provider of Next Generation CDN (Content Delivery Network) services, from POST Capital, the investment arm of POST Luxembourg. 
buyer: Ocom B.V.
Ocom is Europe's leading internet services company. Ocom and its subsidiaries are part of the experience of millions of internet users around the world every day. Companies trust our companies to bring content to end users in a reliable fashion. "
target parent: POST Luxembourg
target: SynEdge Luxembourg S.A.
SynEdge is the next generation content delivery network designed for the mobile world. SynEdge has developed and operates a fast, global content delivery network with focus on mobile devices, extensive (real-time) performance reporting and security services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/24/2011 via BNC Analysis

Tar Heel Capital, acquired LiveChat

synopsis: Tar Heel Capital has backed a management led-buyout of LiveChat which gives the company’s founders a 60% stake. With unique chat invitation triggers and visitor behavior monitoring, LiveChat is the only chat solution on the market designed to help businesses make money, not just communicate.
buyer: Tar Heel Capital
Tar Heel Capital manages private equity funds, investing in companies to allow them to further develop, leading to institutional investment or IPO. The fund focuses on companies with large expansion capacity and projects with unique technology and knowledge. "
target parent: Naspers Ltd.
target: LiveChat
LiveChat is a real-time, live-chat software tool that helps ecommerce companies create a new sales channel with superior online support. Its products are simple to use, integrate, and customize so companies can quickly start increasing sales and monitoring website visitor behavior.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/27/2021 via GlobeNewswire

Jitterbit, acquired eBridge Connections

synopsis: Jitterbit, the API transformation company, has acquired eBridge Connections, a leading integration Platform as a Service (iPaaS) provider that enables data to seamlessly flow between on-premises or cloud e-commerce, EDI, ERP, and CRM systems.
buyer: Jitterbit
Jitterbit, the API transformation company, makes it quicker and easier for businesses to exploit data from any source, empowering them to rapidly innovate and make faster, more effective decisions. "
target: eBridge Connections
eBridge Connections is a leading integration Platform as a Service (iPaaS) provider that enables data to seamlessly flow between on-premises or cloud e-commerce, EDI, ERP, and CRM systems.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/26/2021 via GlobeNewswire

Thomas H. Lee Partners, L.P., acquired Bazaarvoice, Inc.

synopsis: Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, announced a majority investment from Thomas H. Lee Partners, L.P., a premier private equity firm investing in growth companies.
buyer: Thomas H. Lee Partners, L.P.
Thomas H. Lee Partners is a premier private equity firm investing in middle market growth companies, headquartered primarily in North America, exclusively in four sectors: Consumer, Financial Services, Healthcare, and Technology & Business Solutions. "
target parent: Marlin Equity Partners
target: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/23/2010 via paidContent.org

Tencent Holdings Ltd., acquired Comsenz, Inc.

synopsis: Tencent, the Chinese internet company behind IM service and portal QQ, has bought up Comsenz, a Googlebacked company which is behind the Discuz online discussion board platform, which is extremely popularin China, among other community products.
buyer: Tencent Holdings Ltd. (SEHK:700:$78,710.17)
Tencent provides value-added Internet, mobile and telecom services and online advertising under the strategic goal of providing users with "one-stop online lifestyle services." "
target: Comsenz, Inc.
Comsenz is a China-based provider of bulletin board and social networking software.
price ($mm)
$43
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/14/2016 via GlobeNewswire

Atlassian Pty Ltd., acquired StatusPage

synopsis: Atlassian Corporation Plc, a leading provider of team collaboration and productivity software, announced the acquisition of StatusPage, a fast-growing status and incident communication platform that enables companies to share real-time status for cloud services with external customers and internal employees
buyer: Atlassian Pty Ltd. (TEAM:$1,802.92)
Atlassian provides software development and collaboration tools to help teams conceive, plan, build and launch great products. Organizations use Atlassian's issue tracking, collaboration and software development tools to work and deliver quality results on time and more efficiently. "
target: StatusPage
StatusPage is the leading status and incident communication platform. Thousands of customers around the world from small startups to market leaders use StatusPage to provide real-time status updates for internal and external facing cloud services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/18/2011 via GlobeNewswire

SPS Commerce, Inc., acquired Direct EDI, Inc.

synopsis: SPS Commerce, a leading provider of on-demand supply chain management solutions, announced it has acquired Direct EDI, a provider of cloud-based integration solutions. The acquisition strengthens SPS' position as one of the industry's largest and fastest growing providers of cloud-based supply chain solutions.
buyer: SPS Commerce, Inc. (SPSC:$302.06)
SPS Commerce is a leading provider of on-demand supply chain management solutions, providing integration, collaboration, connectivity, visibility and data analytics to thousands of customers worldwide. "
target: Direct EDI, Inc.
Direct EDI is an e-commerce solution provider connected to more than 300 retailers and 1,000’s of vendors. The company is dedicated to providing easy-to-use and affordable web-based EDI solutions that push the limits of e-commerce supply chain connectivity.
price ($mm)[EV]
$11 [$10]
rev ($mm)
$5
EBITDA ($mm)
$1
EV / rev
2.2x
EV / EBITDA
11.5x
closed 3/6/2020 via BNC Analysis

Forward PMX, acquired Headliner Labs

synopsis: ForwardPMX, a global brand performance agency, has acquired Headliner Labs, a leading conversational marketing platform. Headliner Labs enables retail and beauty brands to connect directly with individual consumers at scale through intelligent and automated Facebook chatbots.
buyer parent: Stagwell Group
buyer: Forward PMX
ForwardPMX is a global brand performance agency designed to help brands find the changes that deliver meaningful growth to their businesses. ForwardPMX brings a unified global vision with local depth and expertise across a comprehensive set of data, technology, and performance solutions. "
target: Headliner Labs
Headliner Labs is a leading conversational marketing platform. Headliner Labs enables retail and beauty brands to connect directly with individual consumers at scale through intelligent and automated Facebook chatbots. Headliner Labs helps leading brands to convert sales and win back customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 7/4/2019 via BNC Analysis

Bambuser Ab, will acquire Viddget AB

synopsis: Bambuser, a Swedish software company that offers B2B solutions for live video, will acquire Viddget AB, a unique video chat solution in Sweden. Viddget enables companies to communicate with their customers in a more humanized and personalized manner through an easy-to-use video chat solution.
buyer: Bambuser Ab (OM:BUSER:$7.34)
Bambuser is a Swedish software company that offers B2B solutions for live video. Bambuser allows users to effortlessly create engaging experiences in any app using their developer-friendly tools and fully managed live video platform. "
target: Viddget AB
Viddget is a unique video chat solution in Sweden. Viddget enables companies to communicate with their customers in a more humanized and personalized manner through an easy-to-use video chat solution, resulting in more satisfied customers and increased sales.
price ($mm)
$0.12
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 2/12/2019 via Company Press Release

Sumup, will acquire Shoplo

synopsis: Shoplo announced that they are joining forces with SumUp and have entered into a definitive agreement to be acquired. SumUp is an international FinTech company, that simplifies card payment processing. Shoplo is an e-commerce hub that offers three powerful tools; online store, multichannel selling and customer support.
buyer: Sumup
SumUp is the leading mobile point-of-sale company and is set to empower the world to accept card payments. With SumUp, merchants can accept credit and debit cards, using their smartphones or tablets, in a simple, secure and cost-effective way. "
target: Shoplo
Shoplo is an e-commerce hub that offers three powerful tools; online store, multichannel selling and customer support. It allows clients to grow their brands in the palm of their hands with an online platform and also an app.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/16/2016 via BusinessWire

Nuance Communications, Inc., acquired TouchCommerce

synopsis: Leading provider of voice and language solutions, Nuance Communications, Inc. announced that it has closed the acquisition of TouchCommerce, a technology partner and leader in digital customer service and engagement solutions. TouchCommerce’s customer engagement cloud platform increases eCommerce sales and improves the customer service experience.
buyer: Nuance Communications, Inc. (NUAN:$1,463.14)
Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. "
target: TouchCommerce
TouchCommerce provides market leading brands with award-winning omni-channel solutions to engage their customers on any device through online chat, guides, personalized content, and other automated tools, resulting in enhanced customer experience, increased revenue and reduced support costs.
price ($mm)
$215
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/10/2014 via BusinessWire

Zendesk, acquired Zopim

synopsis: Zendesk, Inc., a company that provides a customer service platform designed to bring organizations and their customers closer together, announced that it has acquired Zopim Technologies Pte Ltd, a Singapore-based leading provider of live chat software, to expand the chat capabilities of its customer service platform.
buyer: Zendesk (ZEN:$650.44)
Zendesk is a cloud-based customer service platform. It is designed to be easy to use, easy to customize, and easy to scale. With more than 40,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages. "
target: Zopim
Zopim Live Chat is an award winning web app that helps connect businesses with their website visitors. It enhances the customer service experience for visitors by being there to chat when they need help. It gives the insights businesses need and lets them see who's surfing their site in real time.
price ($mm)
$16
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/17/2021 via BNC Analysis

Boa Vista SCPC, acquired Konduto

synopsis: Boa Vista SCPC, the second largest credit bureau in Brazil, has acquired Konduto, a Brazilian provider of anti-fraud solutions. Konduto helps e-commerce merchants to spot fraud with buying behavior. Their solutions use machine learning and browsing patterns to recognize fraudulent behavior on websites.
buyer: Boa Vista SCPC (BOVESPA:BOAS3:$114.47)
Boa Vista SCPC is the second largest credit bureau in Brazil. Boa Vista SCPC serves over 1.2 million direct and indirect customers and processes over 7 million credit inquiries per day. They provide instant and reliable support to companies in all stages of the business cycle. "
target: Konduto
Konduto is a Brazilian provider of anti-fraud solutions. Konduto helps e-commerce merchants to spot fraud with buying behavior. Their solutions use machine learning and browsing patterns to recognize fraudulent behavior on websites, enabling them to detect frauds before orders are submitted.
price ($mm)
$31
rev ($mm)
$3
EBITDA ($mm)
EV / rev
11.5x
EV / EBITDA
closed 4/9/2021 via PR Web

Quiq Incorporated, acquired Snaps

synopsis: Quiq, a leading customer engagement provider used by many consumer brands to power digital customer conversations, has acquired Snaps, a New York-based company that specializes in Conversational AI and NLP-powered automation for Lane Bryant, Live Nation, General Assembly, Clairol, Nioxin, and others.
buyer: Quiq Incorporated
Quiq is the Digital Conversation company, enabling businesses to engage with customers across the most popular digital messaging channels. Quiq is enterprise-grade Saas software that supports SMS/text, Apple Business Chat, Google’s Business Messages, webchat, Facebook, Twitter, Chatbots, and more. "
target: Snaps
Snaps is a leading Conversational Automation Platform for eCommerce. Top eCommerce brands, including Lane Bryant, Live Nation, General Assembly, Clairol, Nioxin and others, use Snaps' enterprise solution to drive more revenue, improve agent efficiency, and increase customer satisfaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 8/28/2020 via PR Newswire

The Stage Fund, will acquire Needle

synopsis: reStage, a turnaround venture fund that invests in companies needing fresh operating expertise and capital, will acquire Needle, a technology company that provides live ecommerce chat staffed by passionate brand advocates. reStage will help Needle grow its unique offering that is increasingly relevant in the world of online-only engagement.
buyer: The Stage Fund
Stage is a private equity firm focused on acquiring controlling interests in companies undergoing a change in capital structure, operations, or growth. Stage's venture fund, reStage, offers early stage small and medium-sized enterprises the capital and expertise to rethink their approach to growth. "
target: Needle
Needle is a technology and service platform for e-commerce brands that utilize advocates for live chat and customer engagement. They provide everything an ecommerce business needs to bring personalized service and real conversations to the online shopping experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/27/2021 via GlobeNewswire

TraqIQ, Inc., acquired Kringle

synopsis: TraQiQ, Inc., a global technology company, has acquired Kringle, a software company that enables digital and mobile commerce. Kringle offers products for loyalty, m-commerce, and analytics. Their AI-powered APIs and platforms offer solutions for loyalty programs, online ordering, payment, digital wallets, and more.
buyer: TraqIQ, Inc. (OTCPK:TRIQ:$1.06)
TraQiQ, Inc. is a global technology company with a suite of products designed to help identify customers, facilitate transactions and fulfill transactions. TraQiQ’s leading edge FinTech and AI solutions have been deployed with leading multi-national customers around the world. "
target: Kringle
Kringle is a software company that enables digital and mobile commerce. Kringle offers products for loyalty, m-commerce, and analytics. Their AI-powered APIs and platforms offer solutions for loyalty programs, online ordering, payment, digital wallets, and more.
price ($mm)
$4.34
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 5/20/2011 via BusinessWire

iTrackr Systems, Inc., will acquire RespondQ, LLC

synopsis: iTrackr Systems, Inc., an e-commerce software and services company, announced the signing of a Letter of Intent to acquire its largest customer, RespondQ, LLC, a Deerfield Beach, Florida based comprehensive solutions provider for chat technology and online sales personnel.
buyer: iTrackr Systems, Inc. (IRYS:$0.00)
iTrackr Systems, Inc. is an e-commerce software and services company that engages in the development, marketing, and commercialization of an online product and inventory search application for retailers and consumers. "
target: RespondQ, LLC
RespondQ helps e-commerce companies maximize their marketing dollars by providing a new channel for sales and lead generation, Chat, in a pay-for-performance model. RespondQ provides a comprehensive Chat solution that combines software, highly-trained sales agents and a pioneered Chat sales process.
price ($mm)
$0.85
rev ($mm)
$0
EBITDA ($mm)
EV / rev
2.0x
EV / EBITDA
closed 2/23/2018 via GlobeNewswire

Bazaarvoice, Inc., acquired AddStructure

synopsis: Bazaarvoice, Inc., a leading provider of consumer-generated content (CGC), advertising, and personalization solutions, has acquired AddStructure, a provider of state-of-the-art search and discovery applications for e-commerce companies.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: AddStructure
AddStructure provides state-of-the-art search and discovery applications for e-commerce companies. Applications of the technology range from review summarization to a complete conversational commerce system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/26/2021 via GlobeNewswire

Thomas H. Lee Partners, L.P., acquired Bazaarvoice, Inc.

synopsis: Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, announced a majority investment from Thomas H. Lee Partners, L.P., a premier private equity firm investing in growth companies.
buyer: Thomas H. Lee Partners, L.P.
Thomas H. Lee Partners is a premier private equity firm investing in middle market growth companies, headquartered primarily in North America, exclusively in four sectors: Consumer, Financial Services, Healthcare, and Technology & Business Solutions. "
target parent: Marlin Equity Partners
target: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/8/2020 via BusinessWire

Bazaarvoice, Inc., acquired Curalate

synopsis: Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, announced the acquisition of Curalate, a company that provides shoppable social, UGC, and influencer marketing solutions to more than 1,000 brands and retailers, including Best Buy and Lululemon.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: Curalate
Curalate provides shoppable social, UGC, and influencer marketing solutions to more than 1,000 brands and retailers, including Best Buy and Lululemon. Curalate’s technologies turn images into digital storefronts that give consumers compelling shopping experiences online.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/29/2019 via GlobeNewswire

Bazaarvoice, Inc., acquired Influenster

synopsis: Bazaarvoice, Inc., the leading provider of product reviews and user-generated content solutions, has acquired Influenster, a product discovery and reviews platform. The acquisition combines Influenster’s engaged community of everyday consumers with Bazaarvoice’s industry-leading software and network of over 6,000 global brand and retailer websites.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: Influenster
Influenster is a product discovery and reviews platform for consumers. The platform has more than 38 million product reviews, growing by one million monthly, written by nearly six million members.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/23/2018 via GlobeNewswire

Bazaarvoice, Inc., acquired AddStructure

synopsis: Bazaarvoice, Inc., a leading provider of consumer-generated content (CGC), advertising, and personalization solutions, has acquired AddStructure, a provider of state-of-the-art search and discovery applications for e-commerce companies.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: AddStructure
AddStructure provides state-of-the-art search and discovery applications for e-commerce companies. Applications of the technology range from review summarization to a complete conversational commerce system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/1/2018 via GlobeNewswire

Marlin Equity Partners, acquired Bazaarvoice, Inc.

synopsis: Bazaarvoice, Inc., a provider of consumer-generated content (CGC), advertising, and personalization solutions, announced that it has been acquired by entities affiliated with the global investment firm, Marlin Equity Partners
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management that is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice, Inc. is a provider of consumer-generated content (CGC), advertising, and personalization solutions. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content.
price ($mm)[EV]
$516 [$451]
rev ($mm)
$206
EBITDA ($mm)
EV / rev
2.2x
EV / EBITDA
closed 4/15/2014 via GlobeNewswire

Bazaarvoice, Inc., acquired FeedMagnet

synopsis: Bazaarvoice, Inc., the network connecting brands and retailers to the authentic voices of consumers wherever they shop, announced that it has acquired FeedMagnet, a privately-owned social media curation company that enables brands to collect, curate and display consumer-generated social content on their websites and other marketing properties.
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop. Each month, more than 400 million people view and share authentic opinions, questions and experiences about 70 million products in the Bazaarvoice network. "
target: FeedMagnet
FeedMagnet helps brands deliver more engaging consumer experiences and drive sales by tapping into the power of consumer-generated photos, videos and social content. The company's technology helps brands curate and display content from more than a dozen social networks.
price ($mm)
$9.00
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 4/9/2014 via GlobeNewswire

Viewpoints Network, will acquire PowerReviews, Inc.

synopsis: Bazaarvoice, Inc., the network connecting brands and retailers to the authentic voices of consumers wherever they shop, and Viewpoints, LLC, a consumer reviews platform, announced the companies have entered into a non-binding letter of intent (LOI) whereby Viewpoints would acquire PowerReviews, the world's largest social commerce network.
buyer: Viewpoints Network
Viewpoints is the only consumer review platform where in-market shoppers engage directly with brands and with each other to gain insights that help them discover the best products to meet their specific needs. Viewpoints has collected millions of reviews across more than 50,000 products. "
target parent: Bazaarvoice, Inc.
target: PowerReviews, Inc.
PowerReviews is the world's largest social commerce network. It helps companies tap into consumer conversations to drive better business, while providing consumers an easy way to share their insights about brands, products and services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 11/5/2012 via BNC Analysis

Bazaarvoice, Inc., acquired Longboard Media, Inc.

synopsis: Austin-based SaaS provider, Bazaarvoice, which powers customer review and social commerce features for brands like Best Buy, Costco, Dell and Panasonic, announced that it has acquired fast-growing eCommerce advertising network, Longboard Media.
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice, a leading social software company, assists clients in bringing the voice of the customer to the center of business strategy. "
target: Longboard Media, Inc.
Longboard Media is a leading e-commerce digital media company that enables retailers to launch and manage on-site advertising solutions and site monetization strategies.
price ($mm)
$33
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 6/13/2012 via GlobeNewswire

Bazaarvoice, Inc., acquired PowerReviews, Inc.

synopsis: Bazaarvoice, Inc., a leading social software company, announced that it has completed its acquisition of PowerReviews, Inc. Founded in 2006, PowerReviews provides a social platform that includes ratings and reviews, Q&A, loyalty, discovery, and measurement capabilities.
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice, a leading social software company, brings the voice of customers to the center of business strategy for more than 700 clients globally. Bazaarvoice helps clients create social communities on their brand websites and Facebook pages where customers can engage in conversations. "
target: PowerReviews, Inc.
PowerReviews provides a social platform that includes ratings and reviews, Q&A, loyalty, discovery, and measurement capabilities. PowerReviews has built a client base of more than 1,100 retailers, primarily small and mid-size North American retailers, as well as large retail companies.
price ($mm)
$147
rev ($mm)
$12
EBITDA ($mm)
EV / rev
12.4x
EV / EBITDA
closed 2/23/2018 via GlobeNewswire

Bazaarvoice, Inc., acquired AddStructure

synopsis: Bazaarvoice, Inc., a leading provider of consumer-generated content (CGC), advertising, and personalization solutions, has acquired AddStructure, a provider of state-of-the-art search and discovery applications for e-commerce companies.
buyer parent: Marlin Equity Partners
buyer: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites. "
target: AddStructure
AddStructure provides state-of-the-art search and discovery applications for e-commerce companies. Applications of the technology range from review summarization to a complete conversational commerce system.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/26/2021 via GlobeNewswire

Thomas H. Lee Partners, L.P., acquired Bazaarvoice, Inc.

synopsis: Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, announced a majority investment from Thomas H. Lee Partners, L.P., a premier private equity firm investing in growth companies.
buyer: Thomas H. Lee Partners, L.P.
Thomas H. Lee Partners is a premier private equity firm investing in middle market growth companies, headquartered primarily in North America, exclusively in four sectors: Consumer, Financial Services, Healthcare, and Technology & Business Solutions. "
target parent: Marlin Equity Partners
target: Bazaarvoice, Inc. (BV:$206.30)
Bazaarvoice helps brands and retailers find and reach consumers. Each month in the Bazaarvoice Network, more than one-half billion consumers view and share authentic consumer-generated content (CGC), including ratings and reviews and curated visual content, across 5,000 brand and retail websites.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/23/2010 via paidContent.org

Tencent Holdings Ltd., acquired Comsenz, Inc.

synopsis: Tencent, the Chinese internet company behind IM service and portal QQ, has bought up Comsenz, a Googlebacked company which is behind the Discuz online discussion board platform, which is extremely popularin China, among other community products.
buyer: Tencent Holdings Ltd. (SEHK:700:$78,710.17)
Tencent provides value-added Internet, mobile and telecom services and online advertising under the strategic goal of providing users with "one-stop online lifestyle services." "
target: Comsenz, Inc.
Comsenz is a China-based provider of bulletin board and social networking software.
price ($mm)
$43
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/14/2016 via GlobeNewswire

Atlassian Pty Ltd., acquired StatusPage

synopsis: Atlassian Corporation Plc, a leading provider of team collaboration and productivity software, announced the acquisition of StatusPage, a fast-growing status and incident communication platform that enables companies to share real-time status for cloud services with external customers and internal employees
buyer: Atlassian Pty Ltd. (TEAM:$1,802.92)
Atlassian provides software development and collaboration tools to help teams conceive, plan, build and launch great products. Organizations use Atlassian's issue tracking, collaboration and software development tools to work and deliver quality results on time and more efficiently. "
target: StatusPage
StatusPage is the leading status and incident communication platform. Thousands of customers around the world from small startups to market leaders use StatusPage to provide real-time status updates for internal and external facing cloud services.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/4/2011 via BusinessWire

SmartBear, Inc., acquired AlertSite Inc.

synopsis: SmartBear Software has announced the acquisition of AlertSite Inc., a global leader in web and mobile performance management solutions. This acquisition comes on the heels of a high growth year for SmartBear with 50 percent sales growth, strong profitability, and a user community that has surpassed 100,000 users.
buyer: SmartBear, Inc.
SmartBear Software provides enterprise-class yet affordable tools that deliver quality and performance throughout the entire software quality lifecycle – enabling code quality; QA efficiency; and application performance anywhere – on the desktop, mobile and in the cloud. "
target: AlertSite Inc.
AlertSite is a global leader in Web and mobile performance management solutions that continuously improve the Web user experience. The Company’s flagship product, DéjàClick, is the only Web performance monitor that measures a user’s end-to-end website and mobile experience.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/23/2019 via PR Newswire

Narvar, acquired Kronos Care

synopsis: Narvar, the pioneer in post-purchase customer engagement, announced it has acquired Kronos Care, a Paris-based startup that enables retailers and brands to increase loyalty through branded notification experiences.
buyer: Narvar
Narvar is an enterprise-grade SaaS platform. Narvar drives brand loyalty by enabling immersive post-purchase customer experiences. From order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to make consumers' lives simpler. "
target: Kronos Care
Based in France, Kronos Care creates the best post purchase experience for online retailers by supercharging the tracking process to help them engage their customers and increase their loyalty.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/8/2018 via PR Newswire

Nordstrom Inc., acquired MessageYes

synopsis: Nordstrom Inc., a leading fashion retailer, has announced that it has acquired MessageYes, a platform rooted in conversational commerce. MessageYes is the first platform to offer frictionless e-commerce over mobile messaging for brands looking to engage and transact directly with their customers.
buyer: Nordstrom Inc. (JWN:$15,478.00)
Nordstrom Inc. is a leading fashion retailer. Nordstrom operates 366 stores in 40 states, including 122 full-line stores in the United States, Canada and Puerto Rico; 232 Nordstrom Rack stores; two Jeffrey boutiques; two clearance stores; and seven Trunk Club clubhouses. "
target: MessageYes
MessageYes' mission is to help people effortlessly discover and purchase items they love using their mobile phones. MessageYes is the first platform to offer frictionless e-commerce over mobile messaging for brands looking to engage and transact directly with their customers.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/30/2017 via BusinessWire

Tyler Technologies, Inc., acquired Modria

synopsis: Tyler Technologies, Inc., a leading provider of end-to-end information management solutions and services for local governments, announced it has acquired Modria, a company specializing in online dispute resolution (ODR) for government and commercial entities.
buyer: Tyler Technologies, Inc. (TYL:$1,134.92)
Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector to become more efficient, more accessible and more responsive to the needs of citizens. "
target: Modria
Modria provides the leading software-as-a-service platform for online dispute resolution. Securely hosted in the cloud by Modria, the platform allows customers to link together negotiation, mediation and arbitration modules to configure support for their specific dispute resolution processes.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/20/2016 via PR Newswire

Medallia, acquired Kampyle Ltd.

synopsis: Medallia, Inc. announced that it has acquired Kampyle, Ltd., the best-of-breed software platform for capturing customer feedback on digital and mobile channels. Medallia will offer a new product solution that combines Medallia's powerful data analytics platform with Kampyle's state-of-the-art web and mobile feedback capture capabilities.
buyer: Medallia (MDLA:$495.90)
Medallia is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is to improve their performance. "
target: Kampyle Ltd.
Kampyle has pioneered the field of online feedback analytics, delivering websites, online retailers and companies a powerful software-as-a-service (SaaS) platform to collect, analyze, measure and manage online user feedback on services, products and customer experiences.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/6/2016 via BNC Analysis

Capital One Financial Corp., acquired Paribus

synopsis: Capital One, a diversified banking company, has acquired the price tracking service Paribus, which helps online shoppers get automatic refunds when prices drop on items they purchased.
buyer: Capital One Financial Corp. (NYSE:COF:$15,321.00)
Capital One Financial Corp. is a diversified financial services company that offers a broad array of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One has one of the most widely recognized brands in America. "
target: Paribus
Paribus is a price tracking service that aids online shoppers in getting automatic refunds when the price drops on items they purchased. Paribus automates the process of following up on past purchases to see if shoppers could request a refund from the online retailer.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/19/2021 via Company Press Release

Netlify, acquired FeaturePeek

synopsis: Netlify, the cloud for collaborative web development, has acquired FeaturePeek, a collaboration tool that shortens feedback loops between web designers and web developers. FeaturePeek allows users to create on-demand frontend staging environments that make it easy for the whole team to review and leave feedback.
buyer: Netlify
Netlify is a web developer platform that multiplies productivity. Netlify is an intuitive platform for building, deploying, and collaborating on web apps. Their solution includes features for deploy previews, split testing, build plugins, and more. "
target: FeaturePeek
FeaturePeek is a collaboration tool that shortens feedback loops between web designers and web developers. FeaturePeek allows users to create on-demand frontend staging environments that make it easy for the whole team to review and leave feedback.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 4/23/2020 via PR Newswire

Augeo Marketing, acquired Empyr

synopsis: Augeo, a leader in employee, member, consumer, and channel partner engagement solutions, has acquired Empyr, a card-linking platform for national brands and digital publishers. Together, they will launch a new company called Figg, combining the financial institution card-linking business of Augeo with the extensive publisher experience of Empyr.
buyer: Augeo Marketing
Augeo is a leader in engagement, loyalty, and incentive platforms developing new solutions and innovative technology. Augeo's membership benefits and insurances, employee recognition, sales incentives, virtual & live meetings, and events solutions elevate engagement and build stronger relationships."
target: Empyr
Empyr powers online-to-offline marketing programs for some of the largest websites and apps. The company's card-linked technology connects digital advertising to in-store purchases, allowing advertisers to track the entire customer journey, from an ad impression to a physical in-store transaction.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 7/10/2019 via Company Press Release

Marlin Equity Partners, acquired Clarus Commerce

synopsis: Clarus Commerce, the only company specializing in building, managing and optimizing premium loyalty programs, announced its acquisition by Marlin Equity Partners, a global investment firm with over $6.7 billion of capital under management.
buyer: Marlin Equity Partners
Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management that is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. "
target parent: Trivergance
target: Clarus Commerce
Clarus Commerce is the only company solely focused on building, managing and optimizing customizable premium loyalty programs for retailers. They provide the full suite of services needed for a successful loyalty program, which includes the technology platform, client services, IT and operations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/18/2018 via GlobeNewswire

Snipp Interactive Inc., acquired Ziploop

synopsis: Snipp Interactive Inc., a global provider of digital marketing promotions, rebates and loyalty solutions, announced that it has acquired substantially all of the assets of Ziploop, Inc., a company that develops a mobile shopping application that stores and organizes receipts, rewards, and promotions for consumers.
buyer: Snipp Interactive Inc. (TSXV:SPN:$13.44)
Snipp Interactive Inc. builds cross-device shopper marketing solutions for brands to engage and interact with their customers. They provide a full spectrum of services including campaign conceptualization, rules and legal, design, execution, rewards provisioning and fulfillment. "
target: Ziploop
Ziploop, Inc. develops a mobile shopping application that stores and organizes receipts, rewards, and promotions for consumers. The company’s application works on various devices, including phones, tablets, and computers. Ziploop was founded in 2013 and is based in Orinda, California.
price ($mm)
$0.50
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 8/9/2018 via BNC Analysis

Yotpo, acquired Swell Rewards

synopsis: Yotpo, a customer content marketing platform that collects and analyzes user-created content, has acquired Swell Rewards, an incentive marketing platform. Swell Rewards allows ecommerce companies to create highly-tailored rewards and referral programs with ease.
buyer: Yotpo
Yotpo is a customer content marketing platform that collects and analyzes user-created content like social media posts and reviews. Yotpo allows brands to leverage social proof to increase trust and sales, cultivate loyal customer advocates, and make better decisions based on customer feedback. "
target: Swell Rewards
Swell Rewards is an incentive marketing platform that allows ecommerce companies to create highly-tailored rewards and referral programs with ease. Their SaaS-based platform helps merchants to better understand and retain their existing customers through a variety of effective marketing campaigns.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 3/23/2016 via BusinessWire

Falcon Investment Advisors LLC, Landon Capital Partners, Trivergance, acquired Clarus Commerce

synopsis: Trivergance, in partnership with Falcon Investment Advisors and Landon Capital Partners, announced the acquisition of Clarus Commerce from Norwest Venture Partners. Clarus, a leader in e-commerce and subscription commerce solutions, has developed and manages a proprietary, flexible and scalable membership and benefit management technology platform.
buyer: Falcon Investment Advisors LLC
buyer: Trivergance
buyer: Landon Capital Partners
Trivergance is a leading independent sponsor, having invested over $1 billion of third-party, institutional equity capital. Falcon is a private equity firm investsing in leading middle market companies. Landon Capital Partners is the direct private equity investment group of the Landon family. "
target parent: Norwest Venture Partners
target: Clarus Commerce
Clarus Commerce creates and markets high-value subscription websites designed to save consumers time and money. Clarus is one of the pioneers of creating free shipping and subscription-based solutions for e-commerce businesses seeking to ease consumers’ concerns about high shipping costs.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/20/2016 via BNC Analysis

Goodbox, acquired SmartPocket

synopsis: Goodbox, a startup that connects users with merchants via an instant messaging app, has acquired loyalty cards management app Smartpocket. Smartpocket was set up as a mobile technology platform that connects offline businesses to customers. It can convert a mobile device into a singular channel for all card transactions by managing loyalty cards.
buyer: Goodbox
Goodbox allows businesses to create a storefront on its app, similar to a real-world store. It enables merchants to chat with customers, upload their product/services catalog for search and discovery, take orders and accept payments. The company claims listings for about 100 categories. "
target parent: Sol Primero
target: SmartPocket
SmartPocket is a virtual wallet mobile application that digitally stores cards such as loyalty and insurance cards. It provides details related to the cards such as redeemable points, travel miles and insurance coverage. It allows users to book services and manage payments from their mobile devices.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 10/31/2019 via GlobeNewswire

Connectwise, Inc., acquired ITBoost

synopsis: ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), announced the acquisition of ITBoost, a cloud-based unified platform that offers IT Service Providers with Documentation, Password Management, Customer Feedback and Business Intelligence - all in one place.
buyer parent: Thoma Bravo, LLC
buyer: Connectwise, Inc.
ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Their suite helps customers Manage their business, Sell more efficiently and remotely Control technology so they can consistently deliver amazing customer experiences. "
target: ITBoost
ITBoost is a cloud-based unified platform that offers IT Service Providers with Documentation, Password Management, Customer Feedback and Business Intelligence - all in one place.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/8/2019 via Company Press Release

Pendo, acquired Receptive

synopsis: Pendo, the product cloud company, has acquired Receptive Software Limited, a privately-held SaaS company based in Sheffield, U.K. Founded in 2015, Receptive is the market-leading product demand intelligence platform that helps B2B product managers and customer success teams to capture, prioritize, and report on customer feedback.
buyer: Pendo
Pendo provides a platform with powerful analytics, in-application user feedback, and contextual guidance that is designed to help companies measure and elevate the customer experience within their applications. Pendo is on a mission to improve society’s experience with software. "
target: Receptive
Founded in 2015, Receptive is the market-leading product demand intelligence platform that helps B2B product managers and customer success teams to capture, prioritize, and report on customer feedback and feature requests.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 3/5/2021 via BusinessWire

WeCommerce, will acquire Stamped.io Pte. Ltd.

synopsis: WeCommerce, a Canadian ecommerce technology holding company, will acquire substantially all of the assets of Stamped.io Pte. Ltd. Based in Singapore, Stamped is a leading SaaS platform enabling online merchants to implement and manage customer reviews and loyalty programs through Shopify and other ecommerce platforms.
buyer: WeCommerce (TSXV:WE:$15.34)
WeCommerce is a Canadian ecommerce technology holding company that owns a family of companies and brands in the Shopify partner ecosystem. The company’s primary focus is to build, grow and acquire businesses that serve the Shopify Partner ecosystem. "
target: Stamped.io Pte. Ltd.
Based in Singapore, Stamped.io is an AI-powered eCommerce marketing platform that enables direct-to-consumer brands to accelerate business growth through reviews and ratings, Q&A, visual marketing, and loyalty and referrals.
price ($mm)
$85
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA

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