Like Tactful, Inc.

closed 5/25/2022 via PR Newswire

Dstny, acquired Tactful, Inc.

synopsis: Belgium-based Dstny has acquired Tactful AI, a British technology start-up that provides a cutting-edge intelligent customer experience platform. The acquisition extends Dstny's products portfolio and helps companies enhance customer engagement operations across modern digital and traditional voice channels.
buyer parent: Apax Partners
buyer: Dstny
Based in Brussels, Dstny is a leading European provider of cloud-based Business Communications. The Dstny tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate, for companies, partners, and service providers. "
target: Tactful, Inc.
Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints.
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closed 5/26/2022 via PR Newswire

ProductBoard, acquired SatisMeter

synopsis: Productboard, the customer-centric product management platform that helps teams get the right products to market faster, announced that it has acquired SatisMeter, a powerful feedback platform for modern product teams that measures user engagement through in-product touchpoints at every stage of the customer journey.
buyer: ProductBoard
Productboard was founded in 2014 by Hubert Palan and Daniel Hejl with a simple mission: to help companies make products that matter. ProductBoard is a modular SaaS platform that combines process best practices with cutting edge visualizations and interactions. "
target: SatisMeter
SatisMeter is a customer feedback tool that helps companies keep an eye their customer satisfaction and monitor product performance. SatisMeter, can trigger surveys based on events, target by user attributes, run recurring surveys, and integrate in many ways.
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announced 10/8/2021 via PR Newswire

Genesys, will acquire Exceed.ai

synopsis: Genesys, a global cloud leader in customer experience orchestration, will acquire Exceed.ai, a cloud-based conversational AI platform for sales and marketing, to enhance its ability to deliver the power of empathy in every customer experience as it executes on the promise of Experience as a Service.
buyer parent: Permira
buyer: Genesys
Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, their technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. "
target: Exceed.ai
Exceed.ai is an AI-powered sales assistant that supports human representatives by automating initial lead engagement, follow-up, and qualification, including appointment scheduling, at scale.
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closed 9/22/2021 via BNC Analysis

QNTM Group AB, acquired Raptor Services A/S

synopsis: Sweden-based QNTM Group has acquired a majority stake in Raptor Services, a leading Danish Software-as-a-Service (SaaS) company that offers recommendation and personalization software and a customer data platform. The acquisition furthers QNTM's mission of building a strong ecosystem of consulting, software, and tech companies.
buyer parent: Altor Equity Partners
buyer: QNTM Group AB
Based in Sweden, QNTM Group is an ecosystem of companies offering consulting, software, and technology to support the digital transformation of large and medium size enterprises within the sales and marketing value chain. "
target: Raptor Services A/S
Based in Denmark, Raptor Services is a Software-as-a-Service (SaaS) company that delivers personalization software, recommendations, and a customer data platform that enables companies worldwide to deliver personal and data driven customer experiences.
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closed 10/29/2021 via Company Press Release

Thoma Bravo, LLC, acquired Medallia

synopsis: Medallia, the global leader in customer and employee experience, has been acquired by Thoma Bravo, a leading software investment firm. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
buyer: Thoma Bravo, LLC
Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make acquisitions intended to accelerate revenue and earnings. "
target: Medallia (MDLA:$495.90)
Medallia is the pioneer and market leader in Experience Management. The company's award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens.
price ($mm)[EV]
$5,813 [$5,898]
rev ($mm)
$496
EBITDA ($mm)
EV / rev
13.2x
EV / EBITDA
closed 7/21/2021 via BNC Analysis

Qualtrics, acquired usermind

synopsis: Experience management software giant Qualtrics has acquired Usermind, a Seattle marketing startup that helps companies acquire, retain, and service customers. Usermind is a leader in the “Journey Orchestration” market, which includes companies that help clients analyze customer relationships and facilitate relevant personalized communication.
buyer: Qualtrics (:$894.40)
Qualtrics, the world’s No. 1 Experience Management (XM) platform and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. "
target: usermind
Usermind empowers enterprises to actively shape customer experiences with the first real-time Experience Orchestration (XO) Platform. With Usermind’s XO Platform, enterprises can monitor customers and orchestrate 1:1 experiences across channels, systems, and teams.
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closed 5/12/2021 via Company Press Release

Higher Logic, acquired Vanilla

synopsis: Higher Logic, the industry-leading engagement platform, has acquired Vanilla, a Canadian cloud-based community software company. Together, Higher Logic and Vanilla will give its customers more choices with purpose-built community engagement solutions that meet the needs of their use case, industry, and users.
buyer parent: JMI Equity
buyer: Higher Logic
Higher Logic, the industry-leading, human-focused engagement platform, delivers powerful online communities and communication tools to engage members and customers at every stage of their journey. "
target: Vanilla
Based in Canada, Vanilla provides brands with a one-stop-shop solution that combines the power of a modern customer community platform with Q&A, knowledge base, and ideation. Its SaaS offering helps hundreds of leading brands, software, and telecom companies provide great community experiences.
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closed 3/17/2021 via PR Web

Doxim Solutions, acquired Level One LLC

synopsis: Doxim, the leading customer communications management and engagement technology provider, has acquired Level One, a specialist in customer experience and communication solutions. With the acquisition, Doxim will extend its deep domain expertise in eBilling, payments, customer communication and preference management, data analytics, and reporting.
buyer parent: GI Partners
buyer: Doxim Solutions
Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document solutions and transforming experiences to strengthen engagement throughout the entire lifecycle. "
target: Level One LLC
Level One is a provider of billing and payment solutions, guiding utilities, insurance providers, and government entities toward successful customer engagement. Its billing and payment solutions are designed with a focus on quality, security, and availability to enhance the customer’s experience.
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closed 2/17/2021 via GlobeNewswire

Whyline, Inc., acquired Rsvd, LLC

synopsis: Whyline Inc., the leading provider of virtual queuing and appointment technology, has acquired RSVD, LLC, a fully-customizable mobile platform that helps innovative businesses connect with their customers. The acquisition will triple Whyline's number of active US clients in complimentary verticals.
buyer parent: e.Republic, Inc.
buyer: Whyline, Inc.
Whyline helps government and businesses manage the flow of people through the use of virtual queues and ‘smart’ appointment scheduling. Whyline allows customers to see live wait-times, enter into the queue remotely or pre-book their appointment, and let the software wait on their behalf. "
target: Rsvd, LLC
RSVD is a fully-customizable mobile platform that helps innovative businesses connect with their customers. RSVD’s capacity management software allows organizations large and small to optimize demand, improve customer experiences, drive revenue, and operate safely.
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closed 6/22/2020 via PR Web

MHC Software, Inc., acquired Ecrion Software

synopsis: MHC Software, a leader in enterprise automation software solutions, has acquired Ecrion Software, a provider of customer communication management (CCM) and customer experience automation (CXA) software. Ecrion enables organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
buyer parent: Strattam Capital
buyer: MHC Software, Inc.
MHC Software is a leader in enterprise content automation and document management software and services. MHC's solutions accelerate customers' digital transformation journeys via in-context content and automation to expedite information-sharing while reducing costs and increasing productivity. "
target: Ecrion Software
Ecrion Software is a provider of customer communication management (CCM) and customer experience automation (CXA) software and services. Ecrion's software solutions enable organizations to better engage their customers, deliver personalized communications, and streamline business-critical documents.
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closed 11/14/2019 via BusinessWire

Alpine SG, acquired GatherUp

synopsis: ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced the acquisition of GatherUp, a customer experience and online review engine that enables insights and empowers marketing.
buyer parent: Alpine Investors, LP
buyer: Alpine SG
ASG is a unique and fast-growing software business that buys, builds, and operates market-leading vertical Software as a Service companies. ASG believes in the power of people and data, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth."
target: GatherUp
GatherUp helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. Businesses of any size, from 1 location to 20,000 locations can utilize the platform to manage and market their online reputation.
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closed 10/23/2019 via Company Press Release

ReKTGlobal, acquired Fullcube, Inc.

synopsis: ReKTGlobal, a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem, has acquired Fullcube, a company that enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts.
buyer: ReKTGlobal
ReKTGlobal is a global esports organization that bridges the gap between traditional sports and esports, providing solutions for the entire ecosystem. It is also the parent company of professional esports organization Rogue, marketing services company Greenlit Content and online Influencer DRLUPO. "
target: Fullcube, Inc.
Fullcube enables sports, media and publishing brands with toolsets to cultivate Insider Relationships with their greatest enthusiasts. It built a solution for managing Insider Relationships and successfully launched the first ever direct-to-consumer Insider membership model for the sport of NASCAR.
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announced 1/14/2019 via BusinessWire

RingCentral, Inc, will acquire Connect First

synopsis: RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced that it has entered into a definitive agreement to acquire Connect First, a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies.
buyer: RingCentral, Inc (RNG:$1,101.99)
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. "
target: Connect First
Connect First is a cloud-based outbound/blended customer engagement platform for midsize and enterprise companies. Connect First’s platform is deployed by customers such as the ASPCA, Carnival Cruise Line, Party City, PBS, United Way, and Business Process Outsourcers for large service providers.
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closed 6/27/2018 via BNC Analysis

Network Contacts S.R.L., acquired Chorally

synopsis: Network Contacts has bought the majority of the capital of Chorally, an Italian software company that has created a multi-channel platform for customer engagement based on machine learning algorithms.
buyer parent: Gruppo Activa
buyer: Network Contacts S.R.L.
Network Contacts, based in Italy, is one of the main national players in the field of BPO (business process outsourcing), CRM (customer relationship management), Digital Interaction and Call & Contact Center services. "
target: Chorally
Chorally is an enterprise platform devoted to customer engagement and based on a “Data Driven” model. It allows users to automatically collect and organize customer interactions from each of their communication channels as well as filter and organize dynamic queues for custom logic.
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closed 5/31/2017 via Company Press Release

NICE Systems Ltd, acquired Satmetrix

synopsis: Satmetrix, a global provider of customer experience management software, has merged their business with NICE, a publicly traded software company and a leader in the customer experience software space. Satmetrix's flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
buyer: NICE Systems Ltd (NICE:$1,755.46)
NICE is an Israel-based leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. "
target: Satmetrix
Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Their flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution.
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announced 6/2/2016 via BNC Analysis

Cre8tek Limited, will acquire Flamingo Customer Experience Inc.

synopsis: Cre8tek Limited will acquire 100% of Flamingo Customer Experience Inc., a software as a service (SaaS) company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
buyer: Cre8tek Limited (:$0.00)
Cre8tek was re positioned into the software and technology sector of the ASX, after receiving approval from shareholders, and has announced its first acquisition of Agenda, an early stage start-up Australian private company engaged in the development of an online platform (Agenda Platform). "
target: Flamingo Customer Experience Inc.
Flamingo Customer Experience Inc. is a software as a service company which has developed a customer experience automation platform (Flamingo Platform). The Flamingo Platform guides online customers from page view to purchase, on both mobile and desktop devices.
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closed 4/4/2016 via BusinessWire

Uniguest, purchased ElevenGC from Eleven Wireless, Inc.

synopsis: Nashville-based Uniguest, the hospitality industry’s leading provider of secure and fully managed guest-facing technologies, completed the acquisition of the hospitality business center division of Eleven Wireless, Inc, ElevenGC. ElevenGC is a family of 5-star guest computing solutions flexible enough to be deployed in business centers and lobbies.
buyer parent: Atlantic Street Capital
buyer: Uniguest
Uniguest is the leading provider of secure fully managed technology solutions to the hospitality industry, backed by world-class service delivery and 24/7/365 support. Uniguest’s solutions include secure public-use computers, static and interactive digital signage, kiosks and purposed tablets. "
seller: Eleven Wireless, Inc.
Eleven delivers software that powers the online guest experience in hotels. ElevenGC is a family of five-star guest computing solutions flexible enough to be deployed in business centers, lobbies, and more. ElevenOS is a cloud-based guest Internet platform that manages the online guest experience.
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closed 4/1/2016 via Company Press Release

EQT, acquired Sitecore

synopsis: EQT has entered into an agreement to acquire a majority stake in Sitecore A/S from its founders, Technology Crossover Ventures and other minority shareholders. Founded in 2001, Sitecore has emerged to become one of the global leaders of customer experience management software.
buyer: EQT (EQT:$687.20)
EQT is a leading global private equity group with approximately EUR 29 billion in raised capital. EQT has portfolio companies in Europe, Asia and the US. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership. "
target: Sitecore
Sitecore is the global leader in experience management software that enables context marketing. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, and automates communications, at scale.
price ($mm)
$1,139
rev ($mm)
$223
EBITDA ($mm)
EV / rev
5.1x
EV / EBITDA
closed 2/24/2016 via Company Press Release

MARU Group, acquired eDigitalResearch

synopsis: MARU Group, a technology enabled professional services firm delivering information and insight services, acquired Voice of the Customer leaders eDigitalResearch (edr). Established in the UK to help businesses measure and improve their customer experience, edr combines a unique combination of SaaS technology, focused insight and thought leadership.
buyer parent: Primary Capital Partners LLP
buyer: MARU Group
MARU Group is a customer intelligence professional services firm delivering information and insight services. Operating in multiple countries, MARU Group provides research, insight and advisory services to large enterprises across a broad spectrum of industries and markets. "
target: eDigitalResearch
eDigitalResearch empowers business decisions through customer insight. By combining their proprietary SaaS technology with focused insight and thought leadership, they’re able to provide a truly unique solution – from real-time closed-loop customer feedback to Panels and Communities.
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announced 8/20/2015 via Market Wire

Oracle Marketing Cloud, will acquire Maxymiser

synopsis: Oracle Marketing Cloud announced that it has signed an agreement to acquire Maxymiser. The company is a leading provider of cloud-based software that enables marketers to test, target and personalize what a customer sees on a Web page or mobile app, substantially increasing engagement and revenue.
buyer parent: Oracle Corporation
buyer: Oracle Marketing Cloud
Oracle Marketing Cloud uses award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. "
target: Maxymiser
Maxymiser empowers brands to transform every digital interaction into seamless, relevant and engaging customer experiences with its cloud-based testing, personalization and cross-channel optimization solutions.
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closed 5/25/2022 via PR Newswire

Dstny, acquired Tactful, Inc.

synopsis: Belgium-based Dstny has acquired Tactful AI, a British technology start-up that provides a cutting-edge intelligent customer experience platform. The acquisition extends Dstny's products portfolio and helps companies enhance customer engagement operations across modern digital and traditional voice channels.
buyer parent: Apax Partners
buyer: Dstny
Based in Brussels, Dstny is a leading European provider of cloud-based Business Communications. The Dstny tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate, for companies, partners, and service providers. "
target: Tactful, Inc.
Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints.
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closed 5/25/2022 via PR Newswire

Dstny, acquired Tactful, Inc.

synopsis: Belgium-based Dstny has acquired Tactful AI, a British technology start-up that provides a cutting-edge intelligent customer experience platform. The acquisition extends Dstny's products portfolio and helps companies enhance customer engagement operations across modern digital and traditional voice channels.
buyer parent: Apax Partners
buyer: Dstny
Based in Brussels, Dstny is a leading European provider of cloud-based Business Communications. The Dstny tools are natively mobile-first, locally adaptable, easy to use, and easy to integrate, for companies, partners, and service providers. "
target: Tactful, Inc.
Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints.
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closed 1/12/2022 via PR Newswire

Destiny NV, acquired Meridix Systems AB

synopsis: Belgium-based Destiny, the European provider of secure cloud and business communication solutions for SMEs, has acquired the leading Swedish analytics and reporting company Meridix. The Meridix platform collects data from multiple communication solutions and presents them in one intuitive and unified user interface.
buyer parent: Apax Partners
buyer: Destiny NV
Belgium-based Destiny is a European leader and innovator in secure cloud communications based on its powerful and secure mobile-first products and Unified communications as a service (UCaaS). "
target: Meridix Systems AB
Based in Sweden, Meridix Systems offer platforms that collect data from communication solutions and present that data in clear reports. Meridix platforms enable communication service providers to offer customers insights regarding their internal and external communication.
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closed 10/6/2021 via Company Press Release

Destiny NV, acquired Stuart Belgium

synopsis: Destiny, a European provider of secure cloud and business communications for SME’s, has acquired Stuart, a provider of cloud infrastructure and managed hosting solutions in Belgium. Stuart helps businesses to find the cloud solutions they need to thrive. They offer services for cloud native, enterprise cloud, and backup & disaster recovery.
buyer parent: Apax Partners
buyer: Destiny NV
Belgium-based Destiny is a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies. With the Destiny cloud interaction platform, companies can communicate more efficiently from anywhere and with any device. "
target: Stuart Belgium
Stuart is a leading provider of cloud infrastructure and managed hosting solutions in Belgium. Stuart works with their clients to help them find the cloud solutions their business needs to thrive. They offer services for cloud native, enterprise cloud, and backup & disaster recovery.
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announced 11/27/2019 via BNC Analysis

Apax Partners, will acquire Destiny NV

synopsis: Apax Partners, a Paris-based European leader in private equity, has signed an agreement with Mentha Capital to succeed them as investor in the Destiny Group, a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies.
buyer: Apax Partners
Apax Partners is a leading global private equity advisory firm. The Apax Funds invest in companies across four global sectors of Tech & Telco, Services, Healthcare and Consumer. These funds provide long-term equity financing to build and strengthen world-class companies. "
target parent: Mentha Capital
target: Destiny NV
Belgium-based Destiny is a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies. With the Destiny cloud interaction platform, companies can communicate more efficiently from anywhere and with any device.
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closed 6/19/2019 via Company Press Release

Destiny NV, acquired OZMO cloud communications

synopsis: Belgian-based Destiny has acquired the Dutch OZMO cloud communications. OZMO specializes in cloud communication solutions for small and medium-sized enterprises through professional IT and telecom partners. OZMO supports partners with commercial tools and operational services to offer cloud communication solutions.
buyer: Destiny NV
Belgium-based Destiny is a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies. With the Destiny cloud interaction platform, companies can communicate more efficiently from anywhere and with any device. "
target: OZMO cloud communications
Netherlands-based OZMO cloud communications specialize in cloud communication solutions for small and medium-sized enterprises through professional IT and telecom partners. They support partners with commercial tools and operational services to offer a cloud communication solution to end customers.
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closed 3/16/2018 via Company Press Release

Destiny NV, acquired Motto Communications B.V.

synopsis: Destiny, a provider of cloud communication solutions for innovative enterprises in Belgium, has acquired Motto Communications, a company in the Netherlands that delivers an automated Cloud Business Enablement Platform for the B2B channel. Motto's platform offers businesses a portal for easy and flexible bundling of real-time communication solutions.
buyer: Destiny NV
Destiny is a provider of cloud communication solutions for innovative companies in Belgium. Destiny offers a cloud interaction platform that gives companies the possibility of communicating more efficiently, worry-free and at a lower cost – from any place with any device. "
target: Motto Communications B.V.
Motto Communications is a company in the Netherlands that delivers an automated, scalable Cloud Business Enablement Platform for the B2B channel. The platform offers businesses a portal for easy and flexible bundling of real-time communication solutions from themselves and other major vendors.
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announced 11/27/2019 via BNC Analysis

Apax Partners, will acquire Destiny NV

synopsis: Apax Partners, a Paris-based European leader in private equity, has signed an agreement with Mentha Capital to succeed them as investor in the Destiny Group, a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies.
buyer: Apax Partners
Apax Partners is a leading global private equity advisory firm. The Apax Funds invest in companies across four global sectors of Tech & Telco, Services, Healthcare and Consumer. These funds provide long-term equity financing to build and strengthen world-class companies. "
target parent: Mentha Capital
target: Destiny NV
Belgium-based Destiny is a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies. With the Destiny cloud interaction platform, companies can communicate more efficiently from anywhere and with any device.
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closed 6/12/2013 via BNC Analysis

Yahoo! Inc., acquired Rondee

synopsis: Yahoo! has acquired Rondee, a free conference calling service founded in 2007. Rondee will be joining Yahoo! Small Business to continue innovating with technologies that help small businesses and groups.
buyer: Yahoo! Inc. (YHOO:$5,409.25)
Yahoo! Inc. is the premier digital media company, creating deeply personal digital experiences that keep more than half a billion people connected to what matters most to them, across devices and around the globe. "
target: Rondee
Rondee, Inc. is a leading provider of free conference calling services. Users can pick a theme, participants can invite others, times can be readjusted by participants, and the service sends an email reminder of the meeting.
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closed 6/28/2006 via PR Newswire

ZivVa Holdings, LLC, acquired Vocalocity

synopsis: ZivVa Holdings, LLC, a leading provider of hosted voice over internet (VoIP) applications, today announced the acquisition of Vocalocity Inc., a leading provider of OEM software for standards-based telephony solutions.
buyer: ZivVa Holdings, LLC
ZivVa is an on-demand application service provider committed to simplifying the creation and deployment of VoIP services for enterprise customers and OEM partners. "
target: Vocalocity
A leading provider of OEM software for standards-based telephony solutions. Vocalocity accelerates the migration to open telephony platforms with software that minimizes the development, integration and ongoing management burden of supporting VoiceXML, CCXML, SIP.
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closed 12/23/2020 via PR Newswire

YouMail, Inc., acquired Thumbtel Ltd.

synopsis: YouMail announced that it has acquired Thumbtel, a provider of app-based, direct-to-consumer communication services. Founded in 2008 and located in the United Kingdom, Thumbtel provides the popular Hullomail visual voicemail app and the innovative Another Number phone number service for small business teams.
buyer: YouMail, Inc.
YouMail, Inc. provides security-first, cloud-based communication services for mobile phones. Their free app-based service uses sophisticated, patented and patent-pending technology to block robocalls and phishing messages so that users are protected from spam, identify theft, and corporate fraud. "
target: Thumbtel Ltd.
Thumbtel is a provider of app-based, direct-to-consumer communication services. Founded in 2008 and located in the United Kingdom, Thumbtel provides the popular Hullomail visual voicemail app and the innovative Another Number phone number service for small business teams.
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closed 6/19/2019 via Company Press Release

Destiny NV, acquired OZMO cloud communications

synopsis: Belgian-based Destiny has acquired the Dutch OZMO cloud communications. OZMO specializes in cloud communication solutions for small and medium-sized enterprises through professional IT and telecom partners. OZMO supports partners with commercial tools and operational services to offer cloud communication solutions.
buyer: Destiny NV
Belgium-based Destiny is a provider of secure cloud communication solutions, focusing primarily on small and medium-sized innovative companies. With the Destiny cloud interaction platform, companies can communicate more efficiently from anywhere and with any device. "
target: OZMO cloud communications
Netherlands-based OZMO cloud communications specialize in cloud communication solutions for small and medium-sized enterprises through professional IT and telecom partners. They support partners with commercial tools and operational services to offer a cloud communication solution to end customers.
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announced 2/2/2022 via BusinessWire

GupShup, will acquire Knowlarity

synopsis: Gupshup, the global leader in conversational engagement, will acquire Knowlarity Communications, a global leader in cloud communications, offering cloud telephony, contact center automation, AI-powered voice assistants and speech analytics solutions to over 6,000 customers across 65 countries.
buyer: GupShup
Gupshup is the leading conversational engagement platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build omni-channel conversational experiences across marketing, sales and support. "
target: Knowlarity
Based in Singapore, Knowlarity enables automated communication by allowing operators to work online via Cloud. Knowlarity enables businesses to work on an effective communication network via cloud solutions such as Click to call, number masking, multi-level IVR system, and more.
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announced 1/12/2017 via PR Newswire

PGi, will acquire ReadyTalk

synopsis: PGi, the world's largest dedicated provider of collaboration software and services, announced that it has entered into a definitive agreement to acquire Denver-based ReadyTalk, a leading provider of cloud communications services, including audio, web and video conferencing, and self-service and managed webinar solutions.
buyer parent: Siris Capital Group
buyer: PGi (PGI:$562.53)
PGi is the world's largest pure-play provider of collaboration software and services. PGi's unified collaboration platform empowers business users and teams to connect, share ideas and manage projects with the simplicity and everywhere-access of the latest cloud technologies. "
target: ReadyTalk
ReadyTalk delivers cloud communication services, including audio, video, web and voice conferencing as well as webinars, that inspire collaboration and improve communication for today's digital and mobile workforce.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 9/30/2015 via PR Newswire

FreeConference.com, acquired FreeConferencePro

synopsis: iotum, a leader in teleconference and group calling solutions, announced the acquisition of FreeConferencePro, a Connecticut-based provider of innovative and free audio conferencing services. With this acquisition, iotum continues to add voice-conferencing-services providers and customers to its robust group-calling platform, FreeConference.com.
buyer parent: Iotum
buyer: FreeConference.com
FreeConference is the original free conference calling service. FreeConference serves over a billion minutes a year of all-digital conference calls to businesses and individuals requiring top-tier performance at little or no cost. "
target: FreeConferencePro
FreeConferencePro is the highest quality, easiest to use, and most innovative audio conferencing service available to all users for free. It is an automated and secure system that allows you to sign up and receive a Conference Access Number and your own personal Passcode, ready for use immediately.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 2/11/2014 via BusinessWire

j2 Global, Inc., acquired Ozefax

synopsis: j2 Global, Inc., the global provider of Internet services, announced that it has acquired the Internet fax business of a service provider, Sydney-based OzeFax. Ozefax Pty Limited is faxing solution specialists; providing Australian businesses with economical, reliable solutions to their telecommunication requirements.
buyer: j2 Global, Inc. (JCOM:$1,740.72)
j2 Global, Inc. provides cloud services to individuals and businesses around the world. j2's network spans 49 countries on six continents. It offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and customer relationship management solutions. "
target: Ozefax
Ozefax Pty Limited is faxing solution specialists; providing Australian businesses with economical, reliable solutions to their telecommunication requirements.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 5/15/2013 via PR Newswire

Iotum, acquired Freeconference

synopsis: iotum, operator of the popular and versatile teleconferencing service Calliflower.com for small business, announced that it is expanding with the acquisition of California-based Global Conference Partners, provider of FreeConference.com and associated teleconferencing services.
buyer: Iotum
iotum is an international company with roots in VoIP, telecom switch development, and innovative voice and mobile services. They provide several teleconferencing platforms and collaboration services to millions of users worldwide. "
target parent: American Capital Strategies, Ltd.
target: Freeconference
FreeConference is a service of Global Conference Partners, a leader in telephony and group communications solutions since 1985. FreeConference offers a variety of solutions to fit the conferencing needs of businesses, enterprises, individuals, community and nonprofit organizations.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
closed 1/7/2008 via BusinessWire

AT Conference, Inc., acquired A Professional Conference Call

synopsis: AT Conference, Inc., a leading provider of audio and web conferencing services, today announced it has completed the acquisition of ‘A Professional Conference Call’ of Duluth, GA.
buyer: AT Conference, Inc.
Founded in 1999, AT Conference provides conference calling services for businesses, including web conferencing, operator assisted conferencing, and special services for investor relation conferencing. Primarily focused on the SMB market, AT Conference has over 50,000 customers worldwide. "
target: A Professional Conference Call
A Professional Conference Call's experience within this changing industry has allowed us to empower our business clients with the ability to effectively communicate and collaborate worldwide, while providing the highest level of conferencing products and professional customer services available.
price ($mm)
rev ($mm)
EBITDA ($mm)
EV / rev
EV / EBITDA
announced 6/15/2020 via GlobeNewswire

Sinch AB, will acquire ACL Mobile

synopsis: Sinch AB, a global leader in cloud communications for mobile customer engagement, is to acquire ACL Mobile Limited, a leading communications platform provider to businesses in Southeast Asia. Their platform enables large and leading enterprises to engage their customers over multiple channels including SMS, voice, email, IP messaging and WhatsApp.
buyer: Sinch AB (SINCH.ST:$19,378.22)
Sweden-based Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice, and video. "
target: ACL Mobile
ACL Mobile is a leading communications platform provider to businesses in Southeast Asia. Their platform enables large and leading enterprises to engage their customers over multiple channels including SMS, voice, email, IP messaging and WhatsApp.
price ($mm)
$71*
rev ($mm)
$65
EBITDA ($mm)
$6
EV / rev
1.3x
EV / EBITDA
13.6x

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Five9, Inc.
Five9, Inc.
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Zeta Global
Zeta Global Holdings Corp. is a leading data-driven, cloud-based marketing technology company that empowers enterprises to acquire, grow and retain customers more efficiently.
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Velti plc
Velti plc
Velti is a global provider of mobile marketing and advertising technology and solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices.
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$189.20
EBITDA ($mm)
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EBIT ($mm)
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Sidetrade SA
Sidetrade SA
Sidetrade is a SaaS pioneer, offering companies solutions for financial customer relationship management. Sidetrade combines its cloud computing technology, Sidetrade Network, with expert resources and best practice to create value for companies.
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Ticker: VERB
 
 
 
 
 
 
 
 
VERB Technology Company, Inc.
VERB Technology Company, Inc.
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EBIT ($mm)
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Net Income ($mm)
Employees
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Ticker: TSE:3999
 
 
 
 
 
 
 
 
KnowledgeSuite Inc.
KnowledgeSuite Inc.
Based in Japan, KnowledgeSuite offers SaaS software for SFA (sales support) / CRM (customer management).
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Employees
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Ticker: BSE:539289
 
 
 
 
 
 
 
 
Aurum PropTech
Aurum PropTech
Aurum PropTech is a new-age software company in India. Aurum PropTech helps real estate companies to become more efficient and enhance customer experiences. They offer SaaS solutions for ERP, customer experience management, property management, and more.
year
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rev ($mm)
$2.04
EBITDA ($mm)
($2.03)
EBIT ($mm)
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Net Income ($mm)
Employees
35
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2ergo Group plc
2ergo Group plc
2ergo Group plc provides mobile coupons and vouchers, loyalty, proximity, and payment solutions for various organizations to develop and execute their mobile strategy in the United Kingdom and the United States. It offers podifi and TikTap.
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$5.81
EBITDA ($mm)
($6.32)
EBIT ($mm)
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HubSpot, Inc.
HubSpot, Inc.
HubSpot is the world's leading inbound marketing and sales platform. Over 13,500 customers in more than 90 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.
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EBITDA ($mm)
($31.49)
EBIT ($mm)
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Net Income ($mm)
Employees
3981
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Physitrack
Physitrack
Physitrack is an Apple Mobility Partner and the world leader in the provision of Virtual Care and Telehealth technology. Physitrack works with tens of thousands of public and private healthcare providers around the world helping them care for several million patients per year.
year
2021
rev ($mm)
$8.23
EBITDA ($mm)
$1.12
EBIT ($mm)
$1.09
Net Income ($mm)
Employees
49
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Ticker: CNVO
 
 
 
 
 
 
 
 
Convio, Inc.
Convio, Inc.
Convio, Inc. is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to maximize the value of every relationship. Convio serves more than 1,400 nonprofit organizations from its headquarters in Austin, TX and other offices around the US.
year
2011
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$80.35
EBITDA ($mm)
($3.93)
EBIT ($mm)
($7.98)
Net Income ($mm)
Employees
201
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Ticker: RNG
 
 
 
 
 
 
 
 
RingCentral, Inc
RingCentral, Inc
RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device.
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$1,101.99
EBITDA ($mm)
($26.79)
EBIT ($mm)
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Net Income ($mm)
Employees
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Fusion
Fusion is a leading provider of integrated cloud solutions to small, medium and large businesses. Fusion's advanced, high availability cloud service platform enables the integration of leading edge solutions in the cloud.
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2017
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Pervasip Corp.
Pervasip Corp.
Pervasip is a new generation communications company providing wholesale and retail Voice over Internet Protocol (VoIP) services. Pervasip is focusing its resources on the growth of its wholly owned subsidiary, VoX Communications.
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2014
rev ($mm)
$0.70
EBITDA ($mm)
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5
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Ticker: JCOM
 
 
 
 
 
 
 
 
Ziff Davis, Inc.
Ziff Davis, Inc.
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech.
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$670.63
EBIT ($mm)
$409.13
Net Income ($mm)
$194.30
Employees
4700
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Ticker: NET
 
 
 
 
 
 
 
 
CloudFlare, Inc.
CloudFlare, Inc.
Cloudflare protects and accelerates Internet applications online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its global network, improving performance while decreasing spam and other attacks.
year
2021
rev ($mm)
$656.43
EBITDA ($mm)
($81.50)
EBIT ($mm)
($127.30)
Net Income ($mm)
Employees
2240
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Ticker: EGHT
 
 
 
 
 
 
 
 
8x8, Inc.
8x8, Inc.
8x8, Inc. provides secure and reliable enterprise cloud communications solutions. 8x8's cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible SaaS alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
year
2021
rev ($mm)
$581.29
EBITDA ($mm)
($134.51)
EBIT ($mm)
($151.28)
Net Income ($mm)
Employees
1696
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Ticker: AIM:ARTA
 
 
 
 
 
 
 
 
Artilium Plc
Artilium Plc
Artilium is a demonstrated leader in the development of next generation communication technologies. Artilium's strategy focuses on supporting its customers to successfully grow their business by providing flexible, cost effective and innovative solutions.
year
2017
rev ($mm)
$12.84
EBITDA ($mm)
($0.26)
EBIT ($mm)
($1.78)
Net Income ($mm)
Employees
73
  • drill down
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Ticker: OTCPK:KTEL
 
 
 
 
 
 
 
 
KonaTel
KonaTel
KonaTel provides cellular products and services in various retail and wholesale markets in the United States. The company provides innovative mobile options, competitive prices, wireless invoice analysis & optimization, and outstanding support that empowers clients to expand their business.
year
2018
rev ($mm)
$9.72
EBITDA ($mm)
($1.66)
EBIT ($mm)
($1.90)
Net Income ($mm)
Employees
18
  • drill down
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